Digital Power Field Service Engineer – Onsite/Remote Support

Connect44 Sarl; Bern; Hybrid; CHF 60,000 - 80,000; Full time

Job summary

Connect44 Sarl in Switzerland seeks a motivated Digital Power Field Service Engineer (FSE) to deliver high-quality technical solutions on customer sites. You will visit sites, troubleshoot, and commission systems, while providing remote support for Huawei Smart PV and Data Center Facility products.

The ideal candidate has an electrical engineering background or related apprenticeship, good IT know-how, and a willingness to travel across Switzerland.

Qualifications

• Background in Electrical Engineering or related field is required.
• Strong IT know-how and interest in electronics such as inverters and battery storage systems.

Responsibilities

• Visit customers onsite and provide troubleshooting and service support.
• Provide supervision and commissioning services onsite for customers.
• Provide remote support for Huawei Smart PV and Data Center Facility products via the Huawei Customer Management System.
• Register and collect customer support requests; track progress and ensure timely follow-up.
• Ensure a high level of customer satisfaction through quality service.

Skills

IT know-how

Electronics

English

Education

University of Applied Sciences or higher education in Electrical Engineering

Apprenticeship in electrical field

Tools

Huawei Customer Management System

Job description

Connect44 Sarl in Switzerland seeks a motivated Digital Power Field Service Engineer (FSE) to deliver high-quality technical solutions on customer sites. You will visit sites, troubleshoot, and commission systems, while providing remote support for Huawei Smart PV and Data Center Facility products.

The ideal candidate has an electrical engineering background or related apprenticeship, good IT know-how, and a willingness to travel across Switzerland.