Digital Power Field Service Engineer (FSE)

Connect44 GmbH; Bern; On-site; CHF 85,000 - 120,000; Full time

Benefits offered by this job

Ongoing professional development

Multicultural environment

Competitive compensation

Job summary

Connect44 GmbH is seeking a motivated Digital Power Field Service Engineer to join our team and deliver high-quality technical solutions to customers. This permanent role involves on-site visits for troubleshooting, supervision, and commissioning, plus remote support for Huawei Smart PV products and Data Center Facility systems.

Travel across Switzerland with a company car is required. You bring a degree in Electrical Engineering or an apprenticeship in electrical fields, plus interest in

Qualifications

• Graduation from a University of Applied Sciences or higher in Electrical Engineering or an electrical apprenticeship.
• Interest in electronics, inverters, battery storage, and good IT know-how.
• Willingness to travel across Switzerland and own car.
• Experience in inverter and BESS problem-solving and commissioning is an advantage.
• Strong English communication; German or French an advantage.

Responsibilities

• Visit customers onsite and provide troubleshooting and service support.
• Provide supervision and commissioning services onsite.
• Provide remote support for technical questions regarding Huawei Smart PV products (C&I, Utility) and Data Center Facility products via the Huawei Customer Management System.

Skills

Electrical Engineering

Electronics

IT know-how

English

German/French

On-site troubleshooting

Education

University of Applied Sciences

Electrical Apprenticeship

Job description

We are looking for a motivatedDigital Power Field Service Engineer (FSE)to join our team and play a key role in delivering high-quality technical solutions and services to our customers.

Empleo: Permanent

Main Responsibilities

• Visit customers onsite and provide troubleshooting and service support.
• Provide supervision and commissioning services onsite for customers.
• Provide remote support for technical questions regardingHuawei Smart PV products (C&I, Utility)andData Center Facility productsvia the Huawei Customer Management System.
• Register and collect customer support requests.
• Identify issues and propose appropriate solutions.
• Track the progress of customer support requests and ensure timely follow-up.
• Ensure a high level of customer satisfaction by providing high-quality service to customers.

Requirements

• Graduation from aUniversity of Applied Sciences, or higher education specializing inElectrical Engineering, or an apprenticeship in an electrical field.
• Background and interest inelectronics, such as inverters and battery storage systems, as well as good IT know-how.
• Own car and willingness to undertake business trips across Switzerland for customer onsite troubleshooting and installer communications.
• Experience ininverter and BESS problem-solving and commissioningis an advantage.
• Strong communication skills inEnglish. German or French is an advantage.

What's on Offer

• Join an international company at the forefront of theclean energy transition.
• Work with innovative technologies in the fast-growingrenewable energy sector.
• Receive ongoing technical and professional development.
• Be part of a collaborative and multicultural working environment.
• Enjoy competitive compensation and attractive career development opportunities.