Multi-Store Luxury Retail Leader – Switzerland

Luxury Experts

Kloten

On-site

CHF 120,000 - 160,000

Full time

13 hours ago

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Job summary

Luxury Experts in Switzerland is seeking an experienced Retail Manager to lead a network of premium-luxury stores across the Zurich-Kloten region. You will work closely with Store Managers and teams to drive commercial performance, develop people, and uphold exceptional retail standards.

The ideal candidate has multi-site leadership experience in luxury retail, fluency in German and English, and a hands-on approach. Regular regional travel and a strategic yet pragmatic mindset are essential.

Qualifications

Premium-luxury retail experience, ideally large-store or multi-site responsibilities.
Proven leadership to coach and develop managers and teams.
Strong commercial acumen with targets, KPIs and action plans.
Hands-on leadership with organizational and operational strengths.
Strategic thinking paired with pragmatic execution.
Willingness to travel regularly within the region.
Fluency in German and English (C1 minimum).

Responsibilities

Lead, coach and develop Store Managers and Assistant Managers.
Monitor sales results, KPIs and customer traffic; act on opportunities.
Drive commercial performance and contribute to business objectives.
Maintain a strong field presence through regular store visits.
Ensure high standards in customer experience, visual merchandising and store presentation.
Support workforce planning, recruitment and development.
Ensure effective communication between stores and the wider organisation.
Support product launches and in-store activations.
Oversee inventory, stock management and administrative procedures across the network.