Luxury Retail Guest Experience Specialist

Six Senses Crans-Montana; Chermignon; Vor Ort; CHF 55.000 - 75.000; Vollzeit

Zusammenfassung

Six Senses Crans-Montana in Switzerland seeks a Retail Host to manage daily operations of the gift shop and guest services, ensuring adherence to Six Senses standards.

You will interact with guests, process bills, maintain inventory, and create promotions while upselling retail products and packages. The role requires at least two years’ experience in luxury retail, strong English, cross-cultural sensitivity, and excellent organizational skills.

Qualifikationen

• Two years’ experience in a similar or greater role in luxury hospitality.
• Strong command of English with cross-cultural sensitivity.
• Excellent customer service and guest interaction skills.

Aufgaben

• Set up daily operations of the retail area according to Six Senses standards.
• Maintain cleanliness and hygiene of the retail area.
• Provide prompt, courteous and accurate service to guests.
• Prepare guest bills and handle telephone/email communications.

Kenntnisse

Excellent organizational skills

Guest-centric

Proactive hosting

Tools

MS Office

POS systems (Micros)

Jobbeschreibung

Six Senses Crans-Montana in Switzerland seeks a Retail Host to manage daily operations of the gift shop and guest services, ensuring adherence to Six Senses standards.

You will interact with guests, process bills, maintain inventory, and create promotions while upselling retail products and packages. The role requires at least two years’ experience in luxury retail, strong English, cross-cultural sensitivity, and excellent organizational skills.