Luxury Department Manager — Lead, Develop & Inspire

Hermès (Suisse) SA; Genf; On-site; CHF 110,000 - 140,000; Full time

Job summary

Hermès (Suisse) SA in Genève seeks a Department Manager to lead a luxury department, drive sales and uphold the brand’s tradition, quality and service on the shop floor.

You will plan daily activities, recruit and coach the team, conduct performance reviews, and coordinate with merchandising and operations to enhance client experience and store performance. Fluency in Italian and English is required; French is a plus.

Qualifications

• Minimum of 5 years in luxury fashion management.
• Strong leadership and team development capabilities.
• Excellent client service orientation with a high-end mindset.

Responsibilities

• Plan daily activities, set objectives and assign tasks to the team.
• Recruit, coach, and conduct performance appraisals; develop talent.
• Drive sales goals and develop department strategy; supervise clienteling.
• Coordinate with operations and visual merchandising to optimize store processes.

Skills

Leadership

Team management

Clienteling

Excel

Tools

Excel

Job description

Hermès (Suisse) SA in Genève seeks a Department Manager to lead a luxury department, drive sales and uphold the brand’s tradition, quality and service on the shop floor.

You will plan daily activities, recruit and coach the team, conduct performance reviews, and coordinate with merchandising and operations to enhance client experience and store performance. Fluency in Italian and English is required; French is a plus.