Lobby Experience Lead: Welcoming, Access & Events

JLL; Rolle; Presencial; CHF 60 000 - 76 000; Tempo integral

Resumo da oferta

JLL in Rolle, Switzerland, seeks a Lobby Ambassador to provide exceptional front desk service in a high-footfall corporate setting. You will greet visitors, manage the lobby, handle mail, coordinate with facilities, and support events and meetings.

Fluency in English and French is mandatory, with strong organizational skills and a professional presentation. The role is on-site in Rolle and involves coordinating with security, vendors, and internal teams to ensure a smooth visitor experience and

Qualificações

• Proven experience in reception, customer service, or hospitality roles.
• Excellent interpersonal and communication skills.
• Fluent in English and French; professional appearance and demeanor.

Responsabilidades

• Welcome and greet visitors and employees in a professional manner.
• Control access and issue visitor badges; liaise with security as needed.
• Provide exceptional customer service and address inquiries promptly.
• Receive and distribute mail and packages; coordinate outgoing couriers.
• Manage front desk operations including calls and reception email inbox.
• Assist in planning meetings and events, room reservations, and catering as required.
• Provide general administrative support and maintain records for reception operations.

Conhecimentos

English (Fluent)

French (Fluent)

Reception experience

Customer service

Microsoft Office

Multitasking

Ferramentas

Microsoft Office Suite

Reception management systems

Descrição da oferta de emprego

JLL in Rolle, Switzerland, seeks a Lobby Ambassador to provide exceptional front desk service in a high-footfall corporate setting. You will greet visitors, manage the lobby, handle mail, coordinate with facilities, and support events and meetings.

Fluency in English and French is mandatory, with strong organizational skills and a professional presentation. The role is on-site in Rolle and involves coordinating with security, vendors, and internal teams to ensure a smooth visitor experience and