Lead, Global Guest Experience & Brand Activation

Richemont Iberia SL; Schaffhausen; Vor Ort; CHF 120.000 - 150.000; Vollzeit

Benefits dieser Stelle

Daily food & beverage allowance CHF 7

Health insurance contribution CHF 2,34

Vacation 25 days

Product specials

Health & wellbeing programs

IWC Sport Club

Social events

Charming Rhine-side workplace

Zusammenfassung

IWC is seeking a Team Lead Guest Experience (100%) in Schaffhausen to drive global guest experiences and manage a dynamic team. You will coordinate landmark activations, museum tours, and experiences that connect brand strategy with direct customer engagement.

The role requires strategic leadership, hospitality mindset, and strong MS Office skills. Fluency in English is essential; German is a plus. Permanent position starting December 2026 in Switzerland.

Qualifikationen

• Degree in Marketing, Business Administration, or related field.
• Leadership experience in a fast-paced environment.
• Strategic mindset driving market engagement and brand loyalty.
• Fluent in English; German is a plus.
• Proficiency with MS Office Suite (PowerPoint, Excel) for presentations and data analysis.

Aufgaben

• Strategically align Guest Experience initiatives to support the commercial team.
• Establish and cultivate partnerships with global markets to expand reach and standardize experiences.
• Design and implement a global watchmaking activation strategy to enhance brand visibility.
• Lead, mentor, and empower a high-performing team to achieve operational excellence and superior service delivery.

Kenntnisse

Leadership

Strategic mindset

English fluency

German a plus

PowerPoint

Excel

Ausbildung

Marketing or Business degree

Tools

PowerPoint

Excel

Jobbeschreibung

IWC is seeking a Team Lead Guest Experience (100%) in Schaffhausen to drive global guest experiences and manage a dynamic team. You will coordinate landmark activations, museum tours, and experiences that connect brand strategy with direct customer engagement.

The role requires strategic leadership, hospitality mindset, and strong MS Office skills. Fluency in English is essential; German is a plus. Permanent position starting December 2026 in Switzerland.