Intern Global Customer Experience (100%)

IWC Schaffhausen; Schaffhausen; Vor Ort; CHF 20.000 - 29.000; Vollzeit

Zusammenfassung

IWC Schaffhausen is offering a 6-month internship in Schaffhausen, starting December 2026, within the Global Customer Experience team at HQ.

As an Intern, you will support the HQ CX team with global community management, customer activations, gift coordination, and various admin and project tasks.

The role requires a university student or graduate, strong teamwork, project management, and proficiency in PowerPoint and Excel; English fluency is essential.

Qualifikationen

• Student or graduate of University/FH in the relevant field.
• Strong team player with excellent project management skills.
• Highly motivated, brand‑focussed, and enthusiastic about our products.
• Hands-on, flexible, tech‑savvy.
• Strong PowerPoint and Excel skills; familiar with audio/video tools.
• Fluent in English; additional languages are a plus.

Aufgaben

• Support management of global community of top customers.
• Assist with CX end customer activations.
• Maintain gift stock and coordinate shipping gifts.
• Support line manager with administration, budgeting, reporting and projects.

Kenntnisse

Project management

Team player

English fluency

Hands-on mentality

Tech-savvy

Ausbildung

University/FH degree

Tools

PowerPoint

Excel

Video tools

Jobbeschreibung

INTERN GLOBAL CUSTOMER EXPERIENCE ( 100%)

To support our Customer Experience Team at IWC Schaffhausen HQ Office in Schaffhausen, we are looking for an

Duration: 6 months

Start: December 2026

In this challenging internship, you are in a headquarters position working within HQ projects and in contact with our international platforms, giving a global dimension to this internship.

YOUR MISSION AT IWC.

Support The HQ CX Team In The Following Tasks

• Support with the management of global community of top customers
• Support in CX end customer activations
• Maintain gift stock and coordination of shipping gifts and materials to regional counterparts
• Support line manager with additional team needs in administration, budgeting, reporting, new project management, etc.

How You Become Part Of The Journey.

• Student or graduate of University / FH in the relevant field
• Team player with excellent project management skills
• Dedicated and highly motivated individual with a high affinity for our brand and strong enthusiasm for our products
• Flexible with a hands-on mentality and tech-savvy
• Very strong digital tool knowledge and at ease with different software solutions, especially PowerPoint and Excel
• Being familiar with audio/video creation tools is an asset
• Fluent in English (excellent written and verbal communication) and any other language is a plus

What You Can Expect From Us.

IWC offers you a challenging working environment: rooted in Switzerland, but operating successfully internationally. We combine tradition with innovation and attach great importance to change management, training and further education as well as personal development. Find below a selection of fringe benefits provided by us:

• Daily food & beverage allowance of CHF 7, redeem-able in the in-house restaurant and selected restaurants in Schaffhausen.
• Yearly health insurance contribution of CHF 2'340 for full-time contracts.
• 25 days vacation annually (30 days as of the age of 50), 5 additional bridge compensation days.
• Special conditions on selected IWC products.
• Diverse health & wellbeing initiatives and programs.
• IWC Sport Club (est. 1972) for sport enthusiasts.
• Attractive workplace adjacent to the river rhine, inviting for social activities amongst colleagues.
• Memorable internal events (Christmas, summer after work drinks, etc.).
• And many more!