IT Support Specialist: Windows, Network & Desktop Expert

AgilityArc Solutions; Zug; Presencial; CHF 70.000 - 95.000; Tempo integral

Resumo da vaga

AgilityArc Solutions in Zug, Switzerland seeks a capable IT Desktop Support specialist to handle Windows OS issues, desktop hardware, and network basics. The role emphasizes security awareness and adherence to company policies while maintaining high system uptime.

You will collaborate with site IT leads and regional teams, assist with local application support, and take ownership of IT tasks as assigned to ensure timely delivery and asset management across the organization.

Qualificações

• Experience supporting Windows operating systems and desktop software.
• Provide hardware and peripherals troubleshooting and desktop support.
• Basic networking concepts and end-user device security.
• Maintain IT asset inventory and asset management processes.
• Follow information security policies and procedures.
• Strong communication in English; local language as required.

Responsabilidades

• Resolve Windows OS and software issues for end users.
• Provide desktop hardware and peripheral support.
• Assist with network-related end-user device security and antivirus.
• Maintain high uptime for computers and networks.
• Collaborate with IT leads to align with business needs.
• Lead IT tasks as assigned and meet deadlines.
• Manage IT assets inventory as per policy.

Conhecimentos

Windows OS support

Desktop support

Network basics

IT asset management

Information security awareness

English proficiency

Local language skills

Troubleshooting

Descrição da vaga

AgilityArc Solutions in Zug, Switzerland seeks a capable IT Desktop Support specialist to handle Windows OS issues, desktop hardware, and network basics. The role emphasizes security awareness and adherence to company policies while maintaining high system uptime.

You will collaborate with site IT leads and regional teams, assist with local application support, and take ownership of IT tasks as assigned to ensure timely delivery and asset management across the organization.