IT Desktop Support Specialist

Axiom Technologies; Lausanne; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Zusammenfassung

A global IT services company in Lausanne, Switzerland is seeking a Desktop Support Technician to provide on-site assistance. The role requires strong Windows OS knowledge and at least 3 years in IT support. Candidates should possess excellent problem-solving skills and experience with ticketing systems. Preferred qualifications include IT certifications and familiarity with remote management tools. The company offers an opportunity to work in a dynamic environment, assisting users with hardware and software issues.

Qualifikationen

• 3+ years of experience in a desktop support or IT technician role.
• Strong troubleshooting and problem-solving abilities.
• Familiarity with ticketing systems.

Aufgaben

• Provide first- and second-level support for desktops and laptops.
• Respond to service requests via ticketing system, phone, or in-person.
• Assist with onboarding and offboarding of employees.

Kenntnisse

Windows OS

Office 365

Basic networking concepts

Excellent communication

Troubleshooting

Ausbildung

Bachelor’s degree in Computer Science or related field

Tools

ServiceNow

JIRA

Jobbeschreibung

A global IT services company in Lausanne, Switzerland is seeking a Desktop Support Technician to provide on-site assistance. The role requires strong Windows OS knowledge and at least 3 years in IT support. Candidates should possess excellent problem-solving skills and experience with ticketing systems. Preferred qualifications include IT certifications and familiarity with remote management tools. The company offers an opportunity to work in a dynamic environment, assisting users with hardware and software issues.