IT Support 80 - 100% (m/f/d)

Job-Room; Le Mont-sur-Lausanne; Vor Ort; CHF 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Home office

Employee events

Discounts with partners

Flexible work hours (up to 7.5 weeks'休

Unpaid leave options

Travel to branches

Zusammenfassung

Transa Backpacking AG in Zurich seeks an enthusiastic First Level Supporter (80-100%). Join our IT team of 14 and help 500+ employees with 1st and 2nd level support, set up computers on site, and learn new tools.

You bring an IT qualification or verifiable experience, knowledge of Microsoft 365, Azure, AD, networks, and ERP familiarity (Microsoft Business Central / LS Retail). German is a must; English basics; French nice to have.

Qualifikationen

• IT qualification or verifiable experience in IT support.
• Good knowledge of Microsoft 365, Azure and AD.
• Willingness to learn and set up devices on site.
• German language skills are mandatory, English basic is fine.
• Willingness to work paid on-call and flexible hours.

Aufgaben

• Provide 1st and 2nd level IT support to 500+ employees across Switzerland.
• Set up computers and perform installs on site.
• Maintain documentation and update user instructions.
• Train users and provide onboarding at workplaces.
• Collaborate with IT team on networks and infrastructure.

Kenntnisse

Microsoft 365

Microsoft Azure

Active Directory

Networking basics

Ausbildung

IT qualification (EFZ / ICT)

Tools

Microsoft Business Central

LS Retail

Jobbeschreibung

* 15 September 2026 * 80 - 100% * Permanent position * Zürich

Do you love mastering technical challenges and helping people with their IT problems? Then you are exactly right with us. Our IT team is looking for a First Level Supporter 80 - 100% immediately or by arrangement. With us, you bring your passion for IT into a dynamic environment. Here you can apply your know-how daily, ensure smooth processes and get the chance to continuously develop yourself in a self‑organised environment. Our IT team consists of 14 people in various roles (support, system engineers, ERP, automation and ICT specialist in training). You yourself are part of the cool trio in 1st level support.

YOUR SPECIALITY AS AN IT SUPPORTER

• Helping our over 500 employees at various locations in Switzerland with IT support requests (1st and 2nd level). Your thing.
• Our application systems, networks and infrastructure. Your home. Connecting people and technology. Your passion.
• Processing new entries, setting up computers and installations on site. Yes, please.
• Occasionally new and unknown software, tools or devices. No problem for you. You remain curious and willing to learn.
• Sharing knowledge, joy and good humour. Absolutely.
• Maintenance work, creating and updating instructions, collecting and maintaining data. A matter of course for you.
• Providing workplaces and training users. Of course.
• Train journey to a branch and deployment on site? Very gladly.

THIS IS YOU

• Everything about IT support. Your passion.
• An IT qualification as an IT specialist EFZ, ICT specialist, ICT supporter or verifiable experience in this area. Visible in your profile.
• Know‑how in Microsoft 365, Microsoft Azure, Active Directory and network areas. That-s needed.
• Experience with ERP systems, Microsoft Business Central / LS Retail. Would be great!
• An open ear for small and large IT support questions. Yes, please.
• Time flexibility for paid on‑call duties at off‑peak times and weekends. Yes.
• Your environment describes you as reliable, sociable and solution‑oriented. Definitely.
• German - a must both written and spoken.
• English - basics present.
• French - nice to have.

YOUR BENEFITS

• A shared spirit of outdoor enthusiasts that can move mountains
• Generous shopping discount and attractive benefits with partners
• Above‑statutory and part‑time friendly social benefits
• A 40‑hour week or flexible working time models (depending on the model there are up to 7.5 weeks holiday per year) and the possibility of unpaid leave
• Loyalty bonus (holiday or money) every 5 years
• Employee events from outdoor cooking to bivouac tours
• Possibility of home office
• Pssst: working in the unofficially funniest team in the office
• And much more

The right equipment in your rucksack? Does this role as IT Supporter 80 - 100% in Zurich appeal to you?

#getoutbutright #nextstopTransa

THIS IS US

Transa Backpacking AG has been the competence centre for high-quality travel and outdoor equipment for over 45 years. The motto