IT Operations Coordinator

ANAVIA; Glarus Nord; On-site; CHF 110,000 - 150,000; Full time

Job summary

ANAVIA in Switzerland seeks an IT Operations Coordinator to own IT operations and infrastructure initiatives across the organization. You will coordinate with internal teams and external service providers to deliver secure, reliable technology services and drive IT projects.

The role focuses on networks, cybersecurity, and software deployments, while enhancing governance and documentation. A strong IT background in manufacturing/aerospace environments is highly valued.

Qualifications

• Degree in IT, Engineering, or related field.
• 5+ years' experience in IT operations, infrastructure management, or similar role.
• Experience with external IT service providers and vendor management.
• Strong understanding of IT infrastructure, networks, and cybersecurity basics.
• Experience in manufacturing, aerospace, or technology environments is a plus.
• Fluency in English; German (B2+ ) desirable for stakeholder interaction.

Responsibilities

• Oversee daily IT operations with internal IT support and set clear priorities.
• Act as main interface between ANAVIA and external IT service providers.
• Lead IT initiatives: VPN, password manager, cybersecurity tools, MDM, backup, and monitoring.
• Manage IT infrastructure topics: networks, access rights, system setup with providers.
• Define and improve onboarding, access management, device lifecycle, and support workflows.
• Coordinate cybersecurity measures including assessments, audits, and awareness.
• Manage software and licenses for engineering tools and enterprise systems.
• Support introduction of new software solutions across departments.
• Ensure documentation, transparency, and governance across IT systems.
• Identify opportunities for efficiency through digital tools and automation.
• Develop and mentor internal IT Support, ensuring priority alignment and knowledge transfer.
• Coordinate with external providers for service quality and cost efficiency.
• Maintain strong project management and capability to handle multiple topics.

Skills

IT Operations

Vendor Management

Cybersecurity

Networking

Project Management

Education

Degree in IT/Engineering

Tools

VPN

Password Manager

MDM

Backup Solutions

Monitoring Tools

Cybersecurity Tools

Job description

ANAVIA is a Swiss aerospace company and global market leader in the development and manufacture of advanced unmanned vertical take-off and landing (VTOL) aircraft systems with a maximum take-off weight of up to 1,150 kg. Our dual-use helicopter platforms and sensors support a wide range of missions, including intelligence and surveillance (ISR), infrastructure inspection, cargo, and other critical operations.

As ANAVIA continues its rapid growth, we are seeking a IT Operations Coordinator who is eager to contribute to the future of unmanned aviation.

Join us as IT Operations Coordinator and take ownership of our IT operations and infrastructure initiatives while helping to ensure reliable, secure, and efficient technology services across the organization. By coordinating with internal teams, IT support, and external service providers, you will drive impactful IT projects, strengthen our systems and processes, and support the continuous improvement of our digital environment. This role offers an excellent opportunity to shape our IT landscape, develop your expertise in infrastructure, cybersecurity, and IT operations, and contribute to the future growth of our organization.

Key Tasks

• Oversee daily IT operations together with internal IT support and ensure clear prioritization and escalation handling.
• Act as main interface and coordinator for the external IT service provider.
• Lead implementation of IT initiatives (e.g. VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions).
• Manage IT infrastructure topics such as networks, access rights, and system setup in collaboration with providers.
• Define and improve IT processes (onboarding, access management, device lifecycle, support workflows).
• Coordinate cybersecurity measures including assessments, audits, and awareness initiatives.
• Manage software landscape and licenses, including engineering tools and enterprise systems.
• Support introduction and rollout of new software solutions across departments.
• Ensure documentation, transparency, and basic governance across IT systems.
• Identify opportunities to improve efficiency through digital tools and automation.
• Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement.
• Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities.
• Strong project management and execution skills with ability to handle multiple parallel topics.
• Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs.
• Structured and pragmatic approach to problem solving.
• Ability to translate business needs into IT solutions.
• Strong stakeholder and vendor management skills.
• Hands-on mindset with ownership mentality.
• Clear communication and ability to create alignment across teams.
• Compliance with company standards and quality requirements.

Your profile

• Education: Degree in IT, Engineering, or related field.
• Experience: At least 5 years' experience in IT operations, infrastructure management, IT project management, or similar role.
• Experience working with external IT service providers and managing vendors.
• Solid understanding of IT infrastructure, networks, and cybersecurity principles.
• Experience with enterprise software and license management
• Experience in a manufacturing, engineering, aerospace, or technology environment is highly appreciated.
• Familiarity with engineering or simulation software environments is an asset.
• Languages: Fluency in in English; Proficiency in German (B2 or higher) is highly desirable due to regular interaction with local stakeholders.

Join a dynamic and international team at ANAVIA and help shape the future of unmanned aviation.

Be part of something extraordinary — your journey with ANAVIA starts here.

Please note that this position is open only to candidates who hold a valid Swiss work permit, EU nationality, or Swiss citizenship.