Hybrid Global Site Account Coordinator

more-jobs; Neuenburg; Hybrid; CHF 72,000 - 88,000; Full time

Job summary

gloor & lang ag is seeking a Site Account Specialist in the Neuchâtel region for a 12-month, 100% contract starting January 2027. You will be the main contact for treatment centers, coordinating schedules and assisting with online scheduling while maintaining data accuracy.

The role emphasizes communication, ownership and problem solving, with comprehensive training provided. English fluency plus French/German/Spanish is required, Italian is a bonus.

Qualifications

• 3 years of relevant professional experience or a Bachelor's degree.
• Customer-service mindset and strong communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple systems and tasks concurrently.
• Pharma, biotech, or healthcare experience welcome but not required.

Responsibilities

• Be the main contact for assigned treatment centers.
• Coordinate schedules and ensure data accuracy.
• Support customers with online scheduling platform.
• Resolve day-to-day issues by phone and email.
• Collaborate with internal teams during changes.

Skills

Customer Service

Account Coordination

Communication

Organizational skills

Ownership

Education

Bachelor's degree

Job description

gloor & lang ag is seeking a Site Account Specialist in the Neuchâtel region for a 12-month, 100% contract starting January 2027. You will be the main contact for treatment centers, coordinating schedules and assisting with online scheduling while maintaining data accuracy.

The role emphasizes communication, ownership and problem solving, with comprehensive training provided. English fluency plus French/German/Spanish is required, Italian is a bonus.