Hybrid Global Shipping & Compliance Coordinator

CERN; Genf; Hybrid; CHF 51.000 - 56.000; Vollzeit

Benefits dieser Stelle

Monthly stipend: 4,687 CHF

30 days leave + 2 weeks annual closure

Comprehensive health insurance

CERN Pension Fund membership

Relocation package

Training including language classes

Zusammenfassung

CERN is seeking a Shipping Officer to organise and coordinate import/export transport worldwide by road, air, sea, and rail. You will handle regulated goods, prepare documentation, advise users, and ensure compliance with international regulations in CERN's global supply chain.

You will review requests, coordinate with carriers and internal teams, track shipments, and ensure timely delivery while providing excellent customer service and continuous process improvements.

Qualifikationen

• Some experience in organising international transport operations, including customer service and coordination with various partners across the transport industry.
• Some initial exposure to Incoterms and their application in international trade and transport.
• Some experience in writing clear and structured procedures and work instructions.

Aufgaben

• Review, correct, and validate transport requests, and organise import and export shipments by road, air, sea, and rail.
• Ensure compliance with transport, customs, and dangerous goods regulations, and prepare and verify transport and customs documentation.
• Coordinate shipments with carriers, freight forwarders, and internal stakeholders, track shipments, and ensure timely delivery.
• Advise CERN users on transport and logistics solutions, prepare transport quotations, and recommend the most suitable shipping options.
• Verify and approve transport invoices, and resolve transport issues, claims, and delivery disputes.
• Provide excellent customer service and respond to users' transport-related enquiries.
• Support continuous improvement of shipping processes and logistics tools.

Kenntnisse

Customer service

Organisational skills

Microsoft Excel

Microsoft Word

English and French

Ausbildung

General secondary education diploma

Tools

Microsoft Excel

Microsoft Word

Jobbeschreibung

CERN is seeking a Shipping Officer to organise and coordinate import/export transport worldwide by road, air, sea, and rail. You will handle regulated goods, prepare documentation, advise users, and ensure compliance with international regulations in CERN's global supply chain.

You will review requests, coordinate with carriers and internal teams, track shipments, and ensure timely delivery while providing excellent customer service and continuous process improvements.