Hybrid Administrative & Travel Coordinator

Marsh; Zürich; Hybrid; CHF 20,000 - 27,000; Full time

Job summary

Mercer is seeking a reliable Clerical Assistant (40%) to support our Zürich office. You will coordinate with suppliers, manage multiple admin tasks with discretion, and help keep day-to-day operations running smoothly.

The role involves expense and invoice administration, travel coordination, mailroom duties, and general office support across teams. A detail-oriented, confidential approach is essential in this hybrid work environment.

Responsibilities

• Processexpense claims for all employees
• Handlepostage petty cash reconciliation
• Manageinvoice processing: review, edit, and submit invoices for payment
• Track and recorddunning notices/reminders
• Monitor invoice payment status and follow up withsuppliers and internal stakeholders
• New vendor set-up
• Collect requiredsignatures/approvalsand coordinate timely completion
• File and maintaininvoice recordsand other important documents
• Processconfidential employee dataand keep internal lists/profiles up to date in relevant systems
• Maintain and updateinternal trackers and lists
• Updateprocess descriptions
• Keep the team informed by sharing relevantupdates and news
• Plan and bookbusiness travelfor employees and support travel expense settlement
• Reservemeeting rooms
• Makerestaurant reservationsas required
• Organise incoming mail and arrange outgoing letters/shipments
• Stamp, sort, and distributemail and packagespromptly to ensure correct routing
• Assist with sortingrecords and documentsto maintain accurate recordkeeping
• Support the planning and delivery ofevents and team activities
• Organisegifts
• Purchase and restocksnacks and office supplies
• Print and bind internal presentations
• Act asholiday cover for the direct supervisoras required
• Provide general administrative support and take onadditional tasks based on skills, strengths and interests

Job description

Mercer is seeking a reliable Clerical Assistant (40%) to support our Zürich office. You will coordinate with suppliers, manage multiple admin tasks with discretion, and help keep day-to-day operations running smoothly.

The role involves expense and invoice administration, travel coordination, mailroom duties, and general office support across teams. A detail-oriented, confidential approach is essential in this hybrid work environment.