Global Sales Excellence & Training Leader

Tandem Diabetes Care, Inc.; Lausanne; Hybrid; CHF 120,000 - 200,000; Full time

Job summary

Tandem Diabetes Care, Inc. is seeking a Sr. Manager, Sales Excellence & Sales Training, International, to shape how Tandem's commercial teams engage customers across international markets. Location: Flexible within Europe; ideally based in Switzerland or Germany, with international travel.

Lead the vision, strategy, and roadmap for Sales Excellence, evolve methodologies, and partner with leadership to deliver learning journeys and practical tools that translate strategy into action.

Qualifications

• Significant experience in sales excellence, sales enablement, commercial capability development, commercial training, or a related field.
• Experience developing and implementing sales methodologies, capability frameworks, or large-scale commercial effectiveness programmes.
• Strong expertise in consultative, value-based, or solution selling approaches.
• Proven success influencing senior stakeholders and leading initiatives across multiple countries, cultures, and functions.
• Excellent facilitation, presentation, communication, and stakeholder management skills.
• Experience building sales manager capability, coaching frameworks, and reinforcement programmes.
• Strong programme, project, change management, and strategic planning capabilities.
• Bachelor's degree or equivalent experience

Responsibilities

• Lead the vision, strategy, and roadmap for Sales Excellence across our International business, creating a consistent Tandem way of selling that drives commercial success.
• Shape and evolve our sales methodology, standards, tools, and best practices to enhance customer engagement and improve sales effectiveness across multiple markets.
• Partner with Commercial Leadership to identify strategic priorities, influence capability investments, and deliver initiatives that support business growth.
• Establish governance and performance frameworks that drive accountability, consistency, and excellence throughout the organisation.
• Use data, insights, and performance metrics to identify opportunities, measure impact, and continuously improve sales effectiveness.
• Design and lead innovative learning journeys, including onboarding, advanced sales programmes, leadership development, coaching frameworks, and ongoing capability-building initiatives.
• Create engaging sales tools, resources, and training solutions that translate commercial strategy into practical actions for field teams.
• Deliver impactful in-person, virtual, and blended learning experiences that accelerate performance and support business objectives.
• Elevate first-line sales manager effectiveness through coaching excellence, reinforcement strategies, and leadership capability development.
• Collaborate with Commercial Excellence, Marketing, Clinical, country leadership teams, and global colleagues to align priorities and maximise business impact.
• Embed sales excellence principles into processes, CRM systems, operating rhythms, and daily commercial practices to create sustainable performance improvements.
• Lead complex, cross-functional programmes from concept to execution, ensuring measurable business outcomes and a culture of continuous improvement.

Skills

Sales excellence

Sales enablement

Commercial capability development

Coaching frameworks

Stakeholder management

Learning and development

Data-driven decision making

Program management

Education

Bachelor's degree in Business, Marketing, Life Sciences, Education, or related field

Tools

CRM systems

LMS platforms

Job description

Tandem Diabetes Care, Inc. is seeking a Sr. Manager, Sales Excellence & Sales Training, International, to shape how Tandem's commercial teams engage customers across international markets. Location: Flexible within Europe; ideally based in Switzerland or Germany, with international travel.

Lead the vision, strategy, and roadmap for Sales Excellence, evolve methodologies, and partner with leadership to deliver learning journeys and practical tools that translate strategy into action.