Sr. Manager, Sales Excellence and Sales Training, International

Tandem Diabetes Care, Inc.; Lausanne; Hybrid; CHF 120,000 - 200,000; Full time

Job summary

Tandem Diabetes Care, Inc. is seeking a Sr. Manager, Sales Excellence & Sales Training, International, to shape how Tandem's commercial teams engage customers across international markets. Location: Flexible within Europe; ideally based in Switzerland or Germany, with international travel.

Lead the vision, strategy, and roadmap for Sales Excellence, evolve methodologies, and partner with leadership to deliver learning journeys and practical tools that translate strategy into action.

Qualifications

• Significant experience in sales excellence, sales enablement, commercial capability development, commercial training, or a related field.
• Experience developing and implementing sales methodologies, capability frameworks, or large-scale commercial effectiveness programmes.
• Strong expertise in consultative, value-based, or solution selling approaches.
• Proven success influencing senior stakeholders and leading initiatives across multiple countries, cultures, and functions.
• Excellent facilitation, presentation, communication, and stakeholder management skills.
• Experience building sales manager capability, coaching frameworks, and reinforcement programmes.
• Strong programme, project, change management, and strategic planning capabilities.
• Bachelor's degree or equivalent experience

Responsibilities

• Lead the vision, strategy, and roadmap for Sales Excellence across our International business, creating a consistent Tandem way of selling that drives commercial success.
• Shape and evolve our sales methodology, standards, tools, and best practices to enhance customer engagement and improve sales effectiveness across multiple markets.
• Partner with Commercial Leadership to identify strategic priorities, influence capability investments, and deliver initiatives that support business growth.
• Establish governance and performance frameworks that drive accountability, consistency, and excellence throughout the organisation.
• Use data, insights, and performance metrics to identify opportunities, measure impact, and continuously improve sales effectiveness.
• Design and lead innovative learning journeys, including onboarding, advanced sales programmes, leadership development, coaching frameworks, and ongoing capability-building initiatives.
• Create engaging sales tools, resources, and training solutions that translate commercial strategy into practical actions for field teams.
• Deliver impactful in-person, virtual, and blended learning experiences that accelerate performance and support business objectives.
• Elevate first-line sales manager effectiveness through coaching excellence, reinforcement strategies, and leadership capability development.
• Collaborate with Commercial Excellence, Marketing, Clinical, country leadership teams, and global colleagues to align priorities and maximise business impact.
• Embed sales excellence principles into processes, CRM systems, operating rhythms, and daily commercial practices to create sustainable performance improvements.
• Lead complex, cross-functional programmes from concept to execution, ensuring measurable business outcomes and a culture of continuous improvement.

Skills

Sales excellence

Sales enablement

Commercial capability development

Coaching frameworks

Stakeholder management

Learning and development

Data-driven decision making

Program management

Education

Bachelor's degree in Business, Marketing, Life Sciences, Education, or related field

Tools

CRM systems

LMS platforms

Job description

**GROW WITH US:** Tandem Diabetes Care creates new possibilities for people living with diabetes, their loved ones, and their healthcare providers through a positively different experience. We’d love for you to team up with us to “innovate every day,” put “people first,” and take the “no-shortcuts” approach that has propelled us to become a leader in the diabetes technology industry.**STAY AWESOME:** Tandem Diabetes Care is proud to manufacture and sell the Tandem Mobi system and t:slim X2 insulin pump with Control-IQ+ technology — an advanced predictive algorithm that automates insulin delivery. But we’re so much more than that. Our company’s human-centered approach to design, development, and support delivers innovative products and services for people who use insulin. Because many of our own team members live with type 1 diabetes, or have a loved one impacted by diabetes, the work is personal, and we are committed to the cause. Learn more at tandemdiabetes.com**A DAY IN THE LIFE:**Location: Flexible within Europe, ideally based in Switzerland or Germany, with the ability to travel internationally as needed. As our Sr. Manager, Sales Excellence & Sales Training, International, you'll have the unique opportunity to shape how Tandem's commercial teams engage customers and drive success across international markets. Working closely with senior leaders across the business, you'll define and embed our international sales excellence strategy while building the capabilities that enable our teams to perform at their very best. In this highly visible role, you will: Lead the vision, strategy, and roadmap for Sales Excellence across our International business, creating a consistent Tandem way of selling that drives commercial success. Shape and evolve our sales methodology, standards, tools, and best practices to enhance customer engagement and improve sales effectiveness across multiple markets. Partner with Commercial Leadership to identify strategic priorities, influence capability investments, and deliver initiatives that support business growth. Establish governance and performance frameworks that drive accountability, consistency, and excellence throughout the organisation. Use data, insights, and performance metrics to identify opportunities, measure impact, and continuously improve sales effectiveness. Design and lead innovative learning journeys, including onboarding, advanced sales programmes, leadership development, coaching frameworks, and ongoing capability-building initiatives. Create engaging sales tools, resources, and training solutions that translate commercial strategy into practical actions for field teams. Deliver impactful in-person, virtual, and blended learning experiences that accelerate performance and support business objectives. Elevate first-line sales manager effectiveness through coaching excellence, reinforcement strategies, and leadership capability development. Collaborate with Commercial Excellence, Marketing, Clinical, country leadership teams, and global colleagues to align priorities and maximise business impact. Embed sales excellence principles into processes, CRM systems, operating rhythms, and daily commercial practices to create sustainable performance improvements. Lead complex, cross-functional programmes from concept to execution, ensuring measurable business outcomes and a culture of continuous improvement.**EXTRA AWESOME**:You'll be successful in this role if you bring:Significant experience in sales excellence, sales enablement, commercial capability development, commercial training, or a related field.Experience developing and implementing sales methodologies, capability frameworks, or large-scale commercial effectiveness programmes.Strong expertise in consultative, value-based, or solution selling approaches.Proven success influencing senior stakeholders and leading initiatives across multiple countries, cultures, and functions.Excellent facilitation, presentation, communication, and stakeholder management skills.Experience building sales manager capability, coaching frameworks, and reinforcement programmes.Strong programme, project, change management, and strategic planning capabilities.A bachelor's degree in Business, Marketing, Life Sciences, Education, or a related field, or equivalent experience.It would be great if you also have:Experience within medical devices, healthcare, diabetes care, or another highly regulated commercial environment.Direct field sales, sales leadership, or coaching experience.International or multi-country commercial experience.Fluency in English and an additional European language such as German or French.**WHAT’S IN IT FOR YOU**?This is an opportunity to play a visible leadership role within a fast-growing, innovative MedTech organisation that is transforming diabetes care around the world.You'll enjoy:The opportunity to shape and influence commercial capability strategy across multiple international markets.Significant autonomy and ownership in a highly strategic role.Exposure to senior leaders and cross-functional partners across the global organisation.The chance to make a meaningful impact on customer experience, commercial performance, and patient outcomes.A collaborative environment that values innovation, continuous learning, and growth.The opportunity to work on technology and solutions that genuinely improve lives. Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.**WHY YOU’LL LOVE WORKING HERE:** At Tandem, we believe joy fuels excellence. That's why we've built a workplace that celebrates your achievements and supports your well-being. Our team thrives on pushing boundaries and fostering growth, all while maintaining a spirit of fun and camaraderie. This is just one of the ways we stay awesome!**BE YOU, WITH US!**We embrace the value that every single one of us brings to the table. But sometimes we forget that when we don’t meet 100% of a job description’s criteria – maybe you’re feeling that way right now? We encourage you to apply anyway. Because we want you to be you, with us.Tandem is firmly committed to being an equal opportunity employer and does not discriminate on the basis of age, disability, sex, race, religion or belief, gender identity or expression, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organization, and we welcome applications from a wide range of candidates. Selection for roles will be based on individual merit alone.**REFERRALS:** We love a good referral! If you know someone who would be a great fit for this position, please share!Make a move that matters. Join Tandem Diabetes Care, where we're turning challenges into triumphs every day and where your talents will help shape a healthier, happier tomorrow.