Global Luxury Retail Training Leader (Watches)

Luxury Experts; Lausanne; Presencial; CHF 110.000 - 160.000; Jornada completa

Descripción de la vacante

Luxury Experts in Lausanne seeks an International Retail Training Manager for a prestigious Swiss Maison to develop and deploy the Retail Training strategy across its global boutique network.

Based at headquarters and reporting to the Vice President Sales, the role blends training strategy, content development, facilitation and hands-on coaching on the sales floor to elevate storytelling and the client experience across markets.

Formación

• Experience designing and delivering training in luxury retail.
• Ability to create engaging content across formats.
• Strong collaboration with Sales, Product and Marketing teams.

Responsabilidades

• Design, develop and update training programs covering products, brand heritage and sales techniques.
• Deliver training sessions internationally at headquarters and across the boutique network.
• Provide hands-on coaching on the sales floor with Boutique Managers.
• Develop and deploy Train-the-Trainer programs for consistency.
• Animate and develop the Maison's e-learning platform.

Conocimientos

Luxury retail

Training design

Facilitation

Delivery

On-floor coaching

Public speaking

Multicultural mindset

Fluent English

French

International travel

Descripción del empleo

Luxury Experts in Lausanne seeks an International Retail Training Manager for a prestigious Swiss Maison to develop and deploy the Retail Training strategy across its global boutique network.

Based at headquarters and reporting to the Vice President Sales, the role blends training strategy, content development, facilitation and hands-on coaching on the sales floor to elevate storytelling and the client experience across markets.