German Speaking Fitbit Products Support Specialist - Work In Sofia, Bulgaria

Mercier Consultancy MD; Schweiz; On-site; CHF 22,000 - 39,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Health Insurance

Training on Fitbit systems

Performance Bonus

Professional development

Job summary

Mercier Consultancy Group is excited to present a German Speaking Fitbit Products Support Specialist opportunity in Bulgaria. If you are a fitness enthusiast with a passion for helping others, this role offers world-class support for Fitbit users and a chance to relocate to Sofia.

You will resolve setup and troubleshooting issues, promote wellness features, and collaborate with international teams to uphold service excellence in German. A valid EU passport and strong communication are required.

Qualifications

• Native or fluent German (spoken and written) required.
• Valid EU passport.
• Genuine passion for Fitness & Wellness industry.
• Exceptional communication skills and a customer‑centric mindset.
• Previous experience in technical support or customer service is a plus.
• Willing to relocate to Sofia, Bulgaria.

Responsibilities

• Provide world‑class customer support to Fitbit users, ensuring a seamless experience in Fitness & Wellness.
• Assist customers with product setup, synchronization issues, and troubleshooting of activity trackers.
• Promote brand and wellness features, offering expert guidance on wearable tech.

Skills

Fluent German

Communication skills

Customer service

Technical support

Job description

German Speaking Fitbit Products Support Specialist

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading global brands. We take pride in facilitating career-defining opportunities within the European market, ensuring our candidates find the perfect fit for their professional ambitions.

Job Overview

We are thrilled to offer an exceptional opportunity for a German Speaking Fitbit Products Support Specialist position in Bulgaria. This role is perfect for a fitness enthusiast eager to provide high-quality support within the dynamic Fitness & Wellness sector while enjoying a life-changing move to one of Europe's most vibrant capitals.

Key Responsibilities

• Provide world‑class customer support to users of Fitbit wearable technology, ensuring a seamless experience in the Fitness & Wellness industry
• Assist customers with product setup, synchronization issues, and general troubleshooting of activity trackers
• Champion the brand by promoting health‑conscious habits and providing expert advice on wellness‑related product features
• Document and resolve customer inquiries with high precision, maintaining our reputation for excellence in German‑speaking jobs
• Stay updated on the latest advancements in wearable fitness tech to provide informed guidance to our user base
• Collaborate with international teams to refine service protocols and elevate the overall user experience
• Contribute to the success of this German Speaking Fitbit Products Support Specialist position in Bulgaria by consistently meeting performance metrics

Requirements

• Native or fluent German (spoken and written) is mandatory for this role
• Valid EU passport (mandatory)
• A genuine passion for the Fitness & Wellness industry and an active, healthy lifestyle
• Exceptional communication skills and a customer‑centric mindset
• Previous experience in technical support or customer service is a distinct advantage
• Eagerness to relocate to Sofia for one of the most exciting jobs in Bulgaria

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training on Fitbit systems and wellness technology
• Comprehensive Health Insurance package
• Fully Paid Relocation Package (flight, transfer, hotel) to facilitate your move to Bulgaria
• Attractive Monthly performance Bonus based on your commitment and success
• Professional development within the lucrative Fitness & Wellness industry
• And Much More..

Life in Bulgaria

Bulgaria is a hidden gem in Eastern Europe, offering a perfect blend of historic charm, breathtaking mountain landscapes, and a vibrant modern lifestyle. Residents of Bulgaria enjoy a mild climate, a thriving social scene, and a low cost of living that allows for a high quality of life, making it a highly desirable destination for those seeking the best German‑speaking jobs.

Our relocation package ensures your transition to Bulgaria is seamless and stress‑free. Whether you are exploring the delicious local cuisine, enjoying the nightlife, or taking weekend trips to the nearby ski resorts or the Black Sea coast, Bulgaria offers something for everyone. Join our team and secure your future in one of the most promising jobs in Bulgaria today.