German Fitbit Support Specialist — Bulgaria Relocation

Mercier Consultancy MD; Schweiz; On-site; CHF 22,000 - 39,000; Full time

Benefits offered by this job

Fully Paid Relocation Package

Health Insurance

Training on Fitbit systems

Performance Bonus

Professional development

Job summary

Mercier Consultancy Group is excited to present a German Speaking Fitbit Products Support Specialist opportunity in Bulgaria. If you are a fitness enthusiast with a passion for helping others, this role offers world-class support for Fitbit users and a chance to relocate to Sofia.

You will resolve setup and troubleshooting issues, promote wellness features, and collaborate with international teams to uphold service excellence in German. A valid EU passport and strong communication are required.

Qualifications

• Native or fluent German (spoken and written) required.
• Valid EU passport.
• Genuine passion for Fitness & Wellness industry.
• Exceptional communication skills and a customer‑centric mindset.
• Previous experience in technical support or customer service is a plus.
• Willing to relocate to Sofia, Bulgaria.

Responsibilities

• Provide world‑class customer support to Fitbit users, ensuring a seamless experience in Fitness & Wellness.
• Assist customers with product setup, synchronization issues, and troubleshooting of activity trackers.
• Promote brand and wellness features, offering expert guidance on wearable tech.

Skills

Fluent German

Communication skills

Customer service

Technical support

Job description

Mercier Consultancy Group is excited to present a German Speaking Fitbit Products Support Specialist opportunity in Bulgaria. If you are a fitness enthusiast with a passion for helping others, this role offers world-class support for Fitbit users and a chance to relocate to Sofia.

You will resolve setup and troubleshooting issues, promote wellness features, and collaborate with international teams to uphold service excellence in German. A valid EU passport and strong communication are required.