Geneva-based Senior IT BA: CRM & Workflow Automation

All European Careers BENELUX; Genf; Sur place; CHF 110 000 - 150 000; Plein temps

Résumé du poste

All European Careers BENELUX is seeking a Senior Business Analyst in Geneva, Switzerland, to translate business needs into user stories, process designs and functional specs for IT implementations. You will collaborate with project managers and stakeholders across distributed teams to ensure delivery matches objectives.

The role emphasizes CRM, workflow automation and event/conference management solutions, with strong requirements gathering and stakeholder engagement.

Qualifications

• 6+ years of experience as a Business Analyst delivering IT implementation projects.

Responsabilités

• Gather, analyse and document business requirements, user stories and acceptance criteria.

Connaissances

6+ years experience

CRM solutions

workflow automation

business process modelling

UAT

English proficiency

Formation

Degree in IT/CS or related

Outils

CRM systems

Description du poste

All European Careers BENELUX is seeking a Senior Business Analyst in Geneva, Switzerland, to translate business needs into user stories, process designs and functional specs for IT implementations. You will collaborate with project managers and stakeholders across distributed teams to ensure delivery matches objectives.

The role emphasizes CRM, workflow automation and event/conference management solutions, with strong requirements gathering and stakeholder engagement.