Senior Business Analyst — Onsite in Geneva (CRM & Workflow)

NTT DATA Europe & Latam; Genf; Sur place; CHF 129 000 - 221 000; Plein temps

Résumé du poste

NTT DATA Europe & Latam seeks a Business Analyst for a UN Agency project in Geneva. You will collect, articulate and realize user stories, business requirements and to-be processes, working with the project manager on a solution design and delivery that meets business needs.

Required: 6+ years as a BA, CRM/workflow experience, UAT and process modelling, with strong English communication. On-site Geneva contract for a distributed team, with global stakeholders.

Qualifications

• Delivered IT implementations as a business analyst.
• Experience with CRM and automated workflow projects.
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Responsabilités

• Translate business needs into requirements and prototypes.
• Coordinate with stakeholders and project manager on design and delivery.
• Prepare acceptance criteria and manage UAT.

Connaissances

Stakeholder collaboration

User story design

Requirements gathering

Business process modelling

UAT management

Analytical problem-solving

Independent and team work

Adapt to changing requirements

English communication

Issue resolution

Feedback acceptance

Conference management tooling

Formation

Relevant IT/CS degree

CBAP/PMI-PBA/ITIL or BPM certification

Microsoft Dynamics 365 certification

Project Management Certification

Description du poste

NTT DATA Europe & Latam seeks a Business Analyst for a UN Agency project in Geneva. You will collect, articulate and realize user stories, business requirements and to-be processes, working with the project manager on a solution design and delivery that meets business needs.

Required: 6+ years as a BA, CRM/workflow experience, UAT and process modelling, with strong English communication. On-site Geneva contract for a distributed team, with global stakeholders.