GCB Tendering & Service Growth Manager

Hitachi, Ltd.; Zürich; Hybrid; CHF 120.000 - 170.000; Vollzeit

Benefits dieser Stelle

Hybrid/remote work

Competitive compensation

Zusammenfassung

Hitachi Energy Ltd. is seeking a highly motivated GCB Tendering Manager to join our team.

You will drive maintenance service growth for high‑voltage GCB products and act as the primary customer interface, delivering tailored, value‑driven service offerings. In this role you will build strong customer relationships, prepare quotes, manage the sales pipeline, and collaborate across engineering, supply chain, and field service to ensure successful project handovers.

Qualifikationen

• Technical or business education (apprenticeship, FH/TH, diploma).
• Experience with GCB products and digital sales platforms is an advantage.
• Knowledge of sales methodologies, account management, CRM systems (e.g., Salesforce), and analytics.
• Good communication and negotiation skills.
• Fluent in English; German and other languages are a plus.
• Team oriented, structured, and customer focused mindset.

Aufgaben

• Drive growth of the GCB maintenance and service business by developing tailored service solutions that meet customer needs and maximize long-term asset performance.
• Build and maintain strong customer relationships, proactively identifying maintenance opportunities and promoting value-added service offerings across the installed base.
• Prepare, coordinate, and follow up on commercial quotations, ensuring competitive, accurate, and profitable offers that are converted into successful orders.
• Own and manage the sales pipeline for the assigned markets, maintaining forecast accuracy, driving opportunity progression, and reducing overdue quotations.
• Collaborate closely with engineering, supply chain, field service, troubleshooting teams, and local business units to deliver high-quality customer solutions and ensure seamless project handovers.
• Support and enable service sales teams, local sales units, and channel partners through product training, commercial guidance, and sharing of best practices.
• Act as the primary point of contact for customers, resolving commercial and operational issues in a timely and professional manner while maintaining high customer satisfaction.
• Leverage digital tools such as Salesforce, SAP, SOMA, and PowerShop to optimize sales processes, monitor performance metrics, and contribute to continuous improvement and business growth initiatives.

Kenntnisse

Sales experience

CRM

Account management

Negotiation

English proficiency

Team collaboration

Ausbildung

Technical or business education

Tools

Salesforce

SAP

SOMA

PowerShop

Jobbeschreibung

Hitachi Energy Ltd. is seeking a highly motivated GCB Tendering Manager to join our team.

You will drive maintenance service growth for high‑voltage GCB products and act as the primary customer interface, delivering tailored, value‑driven service offerings. In this role you will build strong customer relationships, prepare quotes, manage the sales pipeline, and collaborate across engineering, supply chain, and field service to ensure successful project handovers.