Front Office Agent Zürich West (f/m/d)

25hours Hotels; Zürich; Vor Ort; CHF 52.000 - 72.000; Teilzeit

Benefits dieser Stelle

Free hotel nights (up to 10/year)

Public transport allowance

Staff discounts at bars/restaurants (E

Part-time friendly & flexible shifts

Zusammenfassung

25hours Hotel Zürich West is seeking a friendly receptionist to welcome guests with a warm, efficient service. You will help create memorable stays, liaising in German and English and ensuring smooth check-ins and departures.

The role supports a 4-day week and offers benefits including staff discounts, travel allowances, and opportunities for flexible scheduling within the Ennismore group.

Qualifikationen

• Fluent German and English spoken; additional languages are advantageous.
• Experience at the front office.
• Hospitality training completed.

Aufgaben

• At the reception, ensure guests are not just content but enthusiastic.
• Stay calm under pressure when many guests check in at once.
• Oversee smooth arrivals for guests and ensure reception area runs smoothly.
• Prepare for shifts and ensure Front Office is clean and organized.

Kenntnisse

German language fluent

English language fluent

Hospitality training

Front office experience

Jobbeschreibung

Company Description

The 25hours Hotel Zürich West is the first 25hours Hotel in Switzerland and was designed by the renowned designer Alfredo Häberli. It offers 123 rooms, exciting conference facilities and plenty of space for stories and adventures.

Company Description

The 25hours Hotel Zürich West is the first 25hours Hotel in Switzerland and was designed by the renowned designer Alfredo Häberli. It offers 123 rooms, exciting conference facilities and plenty of space for stories and adventures.

From "Grüezi" to "Adieu" : together with the reception team, you’ll ensure our guests are happy from the moment they arrive until the moment they leave.

Come As Your Are & Show How You Care...

• in a 4 day week.

Enjoy 3 days off every week and the opportunity to organize your free time more flexibly!

Job Description

How does your working day look like...

• At the reception, you’ll make sure that guests aren’t just contented, but enthusiastic
• You’ll always keep your cool - even when all the guests turn up to check in at the same time
• You’ll make sure things run smoothly when guests arrive at the hotel reception
• You’ll get everything ready for the shift, and round it off with the Front Office fully cleaned up

Qualifications

Your personality counts more than your CV...

• You've completed hospitality training, gained some professional experience at the front office, and speak fluent German and English. Additional languages are advantageous.
• You can inspire your fellow staff just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve
• You’re a doer - and even if you do it wrong sometimes, you openly admit it
• You’re not just bringing your abilities, but also your character

Additional Information

What`s in it for you...

• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee
• Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!
• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefits from great offers from our numeros cooperations partners
• Reconcile your personal situation with work - we are open to parttime employments and other adjustments
• Be part of our hilarous staff parties and much more...