French-Speaking Customer Support Specialist in Lisbon

FH Collective Academy; Genf; Vor Ort; CHF 13.000 - 18.000; Vollzeit

Benefits dieser Stelle

Health insurance

Relocation package

Welcome bonus

Meal & transport allowance

Career growth & training

Zusammenfassung

FH Collective Academy in Lisbon seeks a Customer Support Specialist for the French market to help Italian-speaking customers? The role focuses on delivering world-class support for home appliances and guiding customers through product usage and issues.

You will handle inquiries via phone, email and chat, work with internal teams on complex cases, and stay updated on new products and company updates. An exciting relocation package is provided.

Qualifikationen

• Fluent in French (C1/C2) and good English (B2+).
• Excellent communication and empathy skills.
• Customer service experience is a plus.
• Ready for an on-site role in Lisbon.

Aufgaben

• Support Italian-speaking customers via phone, email and chat.
• Assist with product use, troubleshooting and warranty queries.
• Collaborate with internal teams for complex cases.
• Stay up to date with new products and company updates.

Kenntnisse

French

English

Customer service

Jobbeschreibung

FH Collective Academy in Lisbon seeks a Customer Support Specialist for the French market to help Italian-speaking customers? The role focuses on delivering world-class support for home appliances and guiding customers through product usage and issues.

You will handle inquiries via phone, email and chat, work with internal teams on complex cases, and stay updated on new products and company updates. An exciting relocation package is provided.