French-Speaking Customer Support Specialist in Lisbon
FH Collective Academy
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Benefits dieser Stelle
Zusammenfassung
FH Collective Academy is seeking a Customer Support Specialist for the Italian market to join our Lisbon team. You will handle inquiries via phone, email, and chat, assist with product usage, troubleshoot issues, and collaborate with internal teams on complex cases.
Fluency in French and strong English, excellent communication and empathy are required. This on-site role offers relocation support, a welcome bonus, health insurance, and ongoing training as you grow with our international home
Qualifikationen
- Fluent in French (C1/C2) and good English (B2+)
- Excellent communication and empathy skills
- Customer service experience is a plus
- Willing to work on-site in Lisbon
Aufgaben
- Support Italian-speaking customers via phone, email & chat
- Assist with product use, troubleshooting & warranty queries
- Collaborate with internal teams for complex cases
- Stay up to date with new products and company updates
Kenntnisse
Jobbeschreibung
FH Collective Academy is seeking a Customer Support Specialist for the Italian market to join our Lisbon team. You will handle inquiries via phone, email, and chat, assist with product usage, troubleshoot issues, and collaborate with internal teams on complex cases.
Fluency in French and strong English, excellent communication and empathy are required. This on-site role offers relocation support, a welcome bonus, health insurance, and ongoing training as you grow with our international home
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