Field Systems Engineer – X-ray Detectors (Remote/On-site)

Dectris; Dättwil; Remote; CHF 90,000 - 130,000; Full time

Benefits offered by this job

Home office options

Underground parking

Subsidised meals

Free snacks

Company events

Job summary

DECTRIS is a successful high-tech company that designs X-ray detectors used worldwide in science and industry. The Field System Engineer will provide advanced technical support (remote and on-site), analyze complex issues, commission detectors, and develop scripts to improve customer service.

You will collaborate with R&D, product management, applications, and sales, with up to 20% international travel, and train customers while communicating clearly to experts and non-experts.

Qualifications

• Bachelor, Master or PhD in engineering, computer or natural sciences or equivalent experience.
• Strong Python scripting experience.
• Ability to train customers and explain complex systems clearly.
• Hands-on, solution-oriented mindset with comfort in hardware.
• Willingness to travel internationally up to 20%.
• Fluent in English; German or Chinese a plus.

Responsibilities

• Provide advanced technical support for detector systems (remote and on-site).
• Analyze, debug, and fix complex software and hardware issues.
• Commission detector systems and provide integration support.
• Perform diagnostics and repairs at DECTRIS and customer sites.
• Develop scripts, tools, and procedures to improve customer support.
• Communicate technical topics clearly to experts and non-experts.
• Collaborate with R&D, product management, applications, and sales.

Skills

Python

English fluency

Customer training

Fast learner

Team collaboration

Driving license

Problem solving

Education

Bachelor/Master/PhD in engineering, computer or natural sciences

Tools

Lab equipment

Job description

DECTRIS is a successful high-tech company that designs X-ray detectors used worldwide in science and industry. The Field System Engineer will provide advanced technical support (remote and on-site), analyze complex issues, commission detectors, and develop scripts to improve customer service.

You will collaborate with R&D, product management, applications, and sales, with up to 20% international travel, and train customers while communicating clearly to experts and non-experts.