Field System Engineer (X-ray Detectors)

EPFL CED Centre d'Employabilité et de Développement / Employability and Development Center

Lausanne

On-site

CHF 110,000 - 150,000

Full time

2 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Benefits offered by this job

International work environment

Flexible working arrangements

Wheelchair-accessible facilities

Home office options

Company events

Job summary

DECTRIS AG is expanding its Support & Commissioning Team in Switzerland. The Field System Engineer will provide advanced technical support for X-ray detector systems, both remotely and on-site, and will diagnose and resolve complex software and hardware issues.

You will commission systems, run diagnostics at customer sites, and develop tools to streamline support. Ideal candidates hold a Bachelor's, Master's, or PhD in engineering or natural sciences, are fluent in English with German or Chinese

Qualifications

Bachelor, Master or PhD in engineering, computer or natural sciences or equivalent industry experience.
Proficient in Python and comfortable with Linux environments.
Ability to train customers by breaking down complex concepts into simple terms.

Responsibilities

Provide advanced technical support for detector systems, remotely and on-site.
Analyze, debug and fix complex software and hardware issues.
Commission detector systems and assist with integration.
Perform diagnostics and repairs at company and customer sites.
Develop scripts and tools to improve customer support processes.
Communicate technical topics clearly to diverse audiences.
Collaborate with R&D, product management, applications and sales.
Travel internationally up to 20%.

Skills

Python

Linux

Diagnostics

Customer training

Software debugging

Hardware troubleshooting

Scripting

Problem solving

Education

Bachelor/Master/PhD in engineering or sciences

Tools

Python

Linux

Job description

DECTRIS AG
100%
Non académique
Suisse Centrale

Description

Facebook Twitter LinkedIn of 1 100% DECTRIS is a successful and expanding high-tech company that develops and produces X-ray and electron detectors. Our detectors are used worldwide in large-scale research facilities and in industry. Their unique properties enable scientiﬁc breakthroughs in life sciences and material sciences. Our more than 170 employees are located in Switzerland, the United States and Japan. At DECTRIS, we combine innovation and development with agile industry practices. As a spin-off of the Paul Scherrer Institute and by focusing on the needs of our customers, we are able to combine scientiﬁc excellence with qualified service and industrial know-how. Our scientists as well as our technical and commercial experts ensure that our customers benefit from the latest technologies.

Field System Engineer (X-ray Detectors)

Your Tasks

Provide advanced technical support for DECTRIS detector systems (remote and on-site)
Analyze, debug, and ﬁx complex software and hardware issues
Commission detector systems and provide integration support
Perform diagnostics and repairs at DECTRIS and at customer sites
Develop scripts, tools, and procedures to improve customer support
Clearly communicate technical topics to non-experts and experts alike
Collaborate closely with R&D, product management, applications, and sales
Willingness to travel internationally up to 20%

Your Skills

Bachelor, Master or PhD degree in engineering, computer or natural sciences, or equivalent years of experience in industry
Programming/scripting experience, mainly Python
Comfortable using Linux
Ability to train customers by breaking down the complexity of our systems into understandable concepts
Hands‑on, solution‑oriented mindset with no fear of unfamiliar systems
Comfortable working with tools, lab equipment, and real hardware
Logical and analytical problem solver who can also improvise when needed
Curious, fast learner who takes initiative and responsibility
Reliable team player who can work independently when

Required

Stress-resistant, ﬂexible, and comfortable in customer environments of different cultures
Fluent in English; German or Chinese is a plus
Driving license (B)

We Offer

A successful and growing high tech company in an international, scientiﬁc environment

To join the global leader in HPC X-ray detectors for science and industry. Our Developers design cutting-edge detectors to support the state of the art science and technology

An international work environment formed by more than 170

Experienced Engineers, Scientists And Other Professionals. The company languages are German and English

Excellent, ﬂexible working arrangements to enable professional development and personal life balance

An attractive working environment: modern infrastructure with wheelchair-accessible rooms, small ﬁtness room, underground car park, subsidised meals, free snacks and drinks, various company events, internal and external training, home oﬃce options, after-work beers and other joint leisure activities

https://www.dectris.com/career

Your Future Team Support Team

The DECTRIS Support & Commissioning Team is the interface between our products and the customers at the synchrotron, in the laboratory and in industry. We analyze and solve problems in soft- and hardware, support our customers in the use of our high-end detectors, train users and partners in the use and integration of our detector systems, and bring customer feedback about existing products to the company. To achieve this, we work closely with our subsidiaries, product management, application scientists, development, production and sales on an interdisciplinary basis. With the combination of a broad technical and scientiﬁc understanding as well as customer-oriented thinking, we want our customers to get the best out of their DECTRIS products and services.