Facilities Manager (m/f/d)

Jones Lang LaSalle Incorporated; Genf; On-site; CHF 120,000 - 180,000; Full time

Job summary

JLL in Switzerland is seeking an experienced Facilities Manager on site to oversee day-to-day FM activities for our key client locations in Nyon. You will drive service excellence and ensure compliance with relevant standards.

Leading on-site teams, managing budgets, coordinating with vendors, and upholding Health & Safety and quality benchmarks, you will play a pivotal role in delivering reliable, efficient facilities services for a demanding, fast-paced environment.

Qualifications

• Experience in total FM services management.
• Proven track record of managing office cleaning.
• Strong client relationship skills.
• Experience delivering technical services for tech/media clients.
• Experience in budgeting and cost savings.
• Advanced in Microsoft Office.
• Excellent communication and negotiation skills.
• Ability to manage multiple projects.

Responsibilities

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
• Demonstrates leadership, gives direction and mentors the on-site team to promote engagement and excellence in customer service and delivery.
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance.
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person for facilities/project/fit-out/crisis management on site with timely solutions.
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and FM vendors to ensure alignment with client culture.
• Addresses minor technical repairs and is first point of contact for building issues including out-of-hours escalations.
• Monitors PPM/Statutory schedules, O&Ms, warranties, Task System, Asset & Life Cycle Registers.
• Responsible for Health & Safety during events, including contractor supervision and H&S documentation review.
• Monitors and ensures office housekeeping and cleanliness to high standards and timely delivery of post room functions.
• Manages spend and budget locally in line with JLL policies including PO processing, invoices, budgets, service charges, rates, rent, insurance and local taxes.
• Drives savings to support the account savings glidepath.

Job description

JLL empowers you to shape a brighter way .

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

We are looking for a

Facilities Manager (m/f/d)

for our Integrated Facilities Management business line.

About JLL

We're JLL. We're a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!

Eysin, Switzerland

Role Purpose

An exciting opportunity has arisen for an experienced and customer focused Facilities Manager based on site with one of our key accounts in Nyon Switzerland The Facilities Manager will oversee day to day FM activity at our client's locations across Turkey, Israel and Egypt and support the Sub-Regional FM in ensuring JLL IFM contract delivery is achieved. The FM is responsible for assisting in all aspects of client and tenant satisfaction, contact delivery, management of all hard and soft services, financial management and leading the JLL team where applicable. This is an excellent opportunity for an experienced facilities professional.

What this job involves

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high quality service
• Has ability to address minor technical repairs and is first point of contact relating to all building issues including out of hours escalations
• Monitor PPM/Statutory schedules, O&Ms, warranties, Task System, Asset & Life Cycle Registers
• Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that JLL post room functions are delivered in a timely efficient and customer orientated fashion in alignment with Shipping
• Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO's, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable.
• Drives savings to support the account savings glidepath

Sound like you?

• Experienced in the management of total FM services, preferably with experience of self-delivered engineering services contracts
• Able to demonstrate a proven track record of managing office cleaning
• Able to build and maintain strong client relationships
• Experienced in delivering technical services for a technology, media or similar client and must fit well culturally into this demanding and fast based environment
• Experienced in financial management and budgeting while identifying cost savings/avoidance
• Advanced in Microsoft Office (Excel, Word, and Outlook)
• An excellent communicator including presentation and negotiation skills
• Able to manage multiple projects and priorities
• Able to network at all levels within the organization
• Flexible and adaptable to changing business requirements is a perquisite for this role
• Able to display initiative, confidence and professionalism in all dealings
• Prepared to be on call and work out of normal working hours where applicable
• Experien