Facilities Manager (m/f/d)

Jones Lang LaSalle Incorporated; Eysins; On-site; CHF 120,000 - 180,000; Full time

Benefits offered by this job

Total Rewards program

Job summary

Jones Lang LaSalle Incorporated in Geneva seeks an experienced Facilities Manager to oversee on-site facilities management for a key account. You will manage day-to-day hard and soft services, lead the on-site team, and ensure client satisfaction, safety, and compliance across locations including cross-regional coordination.

The role requires deep FM experience, strong budgeting and supplier management, and the ability to respond quickly to issues in a fast-paced, customer-focused environment.

Qualifications

• Experience managing total FM services and self-delivered engineering contracts.
• Proven track record in managing office cleaning.
• Strong client relationship skills.
• Experience delivering technical services for tech/media clients in fast-paced environments.
• Experience with budgeting and cost saving.

Responsibilities

• Promote high client satisfaction by promptly addressing service requests.
• Lead the on-site JLL team to ensure engagement and excellent service delivery.
• Oversee Building Management Systems, PPM schedules, and safety compliance.
• Ensure compliance with policies, statutory, and EHS requirements.
• Act as main contact for facilities, projects, and crisis management on site.
• Develop relations with client stakeholders, landlords, and vendors to deliver high-quality service.
• Handle minor technical repairs and first-point-of-contact for on-site issues, including after-hours escalations.
• Monitor budgets, invoices, service charges, and local taxes; drive account savings.

Skills

Leadership

Client relationship management

Communication

Project multi-tasking

Negotiation

Problem solving

Education

Degree in property, facilities operations or engineering

Tools

MS Office

Job description

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. We are looking for a Facilities Manager (m/f/d) for our Integrated Facilities Management business line. About JLL We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate. If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

An exciting opportunity has arisen for an experienced and customer focused Facilities Manager based on site with one of our key accounts in Nyon Switzerland. The Facilities Manager will oversee day to day FM activity at our client’s locations across Turkey, Israel and Egypt and support the Sub-Regional FM in ensuring JLL IFM contract delivery is achieved. The FM is responsible for assisting in all aspects of client and tenant satisfaction, contact delivery, management of all hard and soft services, financial management and leading the JLL team where applicable. This is an excellent opportunity for an experienced facilities professional.

What this job involves

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery.
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance.
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go‑to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks.
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high quality service.
• Has ability to address minor technical repairs and is first point of contact relating to all building issues including out of hours escalations.
• Monitor PPM/Statutory schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers.
• Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager.
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that JLL post room functions are delivered in a timely efficient and customer orientated fashion in alignment with Shipping.
• Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO’s, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable.
• Drives savings to support the account savings glidepath.

Requirements

• Experienced in the management of total FM services, preferably with experience of self-delivered engineering services contracts.
• Able to demonstrate a proven track record of managing office cleaning.
• Able to build and maintain strong client relationships.
• Experienced in delivering technical services for a technology, media or similar client and must fit well culturally into this demanding and fast based environment.
• Experienced in financial management and budgeting while identifying cost savings/avoidance.
• Advanced in Microsoft Office (Excel, Word, and Outlook).
• An excellent communicator including presentation and negotiation skills.
• Able to manage multiple projects and priorities.
• Able to network at all levels within the organization.
• Flexible and adaptable to changing business requirements is a perquisite for this role.
• Able to display initiative, confidence and professionalism in all dealings.
• Prepared to be on call and work out of normal working hours where applicable.
• Experienced delivering combined services facilities management contract in a client site.
• Degree qualified, preferably in property, facilities operations or engineering.
• Driven to meet deadlines, manage time effectively and work in a pressurized fast paced environment.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you…

Location

On-site – Geneva, CHE

Equal Opportunity and Reasonable Accommodation

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation.