Cluster Director of Sales (f/m/d)

25hours Hotels; Zürich; On-site; CHF 100,000 - 150,000; Full time

Benefits offered by this job

Free hotel nights

Public transport allowance

Staff events and partner discounts

Job summary

25hours Hotels and Mama Shelter in Zürich seek a dynamic Sales Leader to drive corporate and events business. You will build and nurture relationships with key clients, negotiate contracts, and steer a small sales team toward ambitious annual targets.

The role combines strategic planning with hands-on client engagement across Europe. Fluency in German and English, plus familiarity with CRM systems, are essential.

Qualifications

• Experience leading a hotel sales team.
• Fluent in German and English; additional languages a plus.
• Familiar with CRM systems such as Cvent, Anais, and Opera.
• Proactive, responsible, and reliable with strong administrative skills.
• Willing to travel for client meetings and events.

Responsibilities

• Brand ambassador for 25hours Hotels and Mama Shelter.
• Develop and maintain relationships with clients and business partners.
• Serve as the main contact for corporate clients and ACCOR Key Account Managers.
• Acquire new clients, negotiate contracts, and manage existing client relationships across Corporate, MICE, and Groups segments.
• Lead the Sales department, managing a team of two.
• Prepare the sales budget and annual plan, and implement sales initiatives.
• Represent the hotels at trade fairs, sales events, and networking functions.
• Organise client events and sales calls domestically and internationally.

Skills

German language

English language

Sales leadership

CRM systems

Tools

Cvent

Anais

Opera

Job description

Company Description

In Zürich we offer you three exciting work locations: the 25hours Hotel Zürich West the 25hours Hotel Zürich Langstrasse and the first Mama Shelter Hotel in Zürich will open directly at Oerlikon station. Both 25hours hotels tell their own story - and so do our colleagues. Our ambience is multicultural and our philosophy unconventional. We are a young team and love our \"you\" culture mixed with good manners. Six meeting rooms, two restaurants, a bar - versatile possibilities to host parties and events in the house and to bring cool products to customers and partners.Our ambience is multicultural, our philosophy unconventional. We are a young team and love our “you” culture mixed with good manners.

Come As You Are And Show What You Can...

with us you can expect an exciting challenge in our 25hours & Mama Shelter hotel team

Job Description

How does your working day look like...

• Brand ambassador for 25hours Hotels and Mama Shelter


• Develop and maintain relationships with clients and business partners


• Serve as the main point of contact for all corporate clients and ACCOR Key Account Managers


• Acquire new clients, negotiate contracts, and manage existing client relationships across the Corporate, MICE, and Groups segments


• Lead the Sales department, managing a team of two


• Prepare the sales budget and annual plan, and implement sales initiatives


• Continuously monitor and analyse the market


• Represent the hotels at trade fairs, sales events, and networking functions


• Conduct hotel tours and familiarisation trips, and organise and carry out sales calls domestically and internationally


• Conceptualise, plan, and deliver exceptional client events


• Prepare proposals for prospective corporate clients


• Develop strategies and initiatives to improve business performance in coordination with the Marketing Manager, Events Manager, Revenue Department, and General Manager


• Act as the point of contact for local sales partnerships


• Keep customer records up to date and manage rate loading in the relevant systems


• Set a positive example for all hotel employees in areas such as uniform standards and conduct


• Know and uphold the 25hours Essentials

Qualifications

Your personality counts more than your CV...

• You have already worked in a hotel of a comparable size and not only managed the events department there, but have already taken on responsibility as a member of the squad


• You are fluent in German and English, other languages are an advantage


• You have the ability to inspire people with our concept and are a passionate salesperson. Nevertheless you know what it means to handle administrative work cleanly and reliably


• Ideally you are already familiar with systems such as Cvent, Anais (or other CRM systems) and Opera


• You are a doer - and openly admit when you have done something wrong


• You not only bring your skills to the table, but also your character

What`s in it for you...

• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee


• Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!


• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world


• Benefits from great offers from our numeros cooperations partners


• Be part of our hilarous staff parties and much more...