Groups & Events Lead - 4-Day Week, Creative Host

Accor; Zürich; On-site; CHF 65,000 - 85,000; Full time

Benefits offered by this job

4-day week option

Free hotel nights (10 per year)

Worldwide guest discounts at bars/rest

Creative ideas and experimentation

Partner offers

Staff parties and tribe spirit

Job summary

25hours Hotels in Zürich is seeking an engaging events host to manage group bookings, coordinate with internal teams and ensure seamless event operations. You will translate menus and sales documents (German/English) and handle quotations, contracts and invoices for various events.

The role requires hospitality experience, strong communication and a confident, energetic approach to work in a multicultural hotel environment.

Qualifications

• Professional experience in a similar role as a host or events facilitator.
• You are open, communicative and confident in discussion with teams and guests.
• Fluent in German and English to support multilingual events.

Responsibilities

• Look after event guests and coordinate with internal departments from morning to evening.
• Translate menus and event documents (German/English) and handle group inquiries for 8 rooms+.
• Prepare quotations, contracts, invoices, forecasts and sales analyses; attend meetings.
• Enter bookings, draw up rooming lists and ensure smooth check-in for events.

Skills

Hospitality experience

Communication

People skills

German and English

Job description

• Full-time
• Job Type: Permanent
• Job Schedule: Full-Time

Company Description

In Zürich we offer you two exciting places to work: the 25hours Hotel Zürich West and Langstrasse. Both hotels tell their own story - as do our colleagues. Our ambience is multicultural, our philosophy is unconventional. We are a young team and love our first-name culture mixed with a good upbringing. Six meeting rooms, two restaurants, a bar - versatile possibilities to organize parties and events in the house. You make sure that all event rooms are sold and that every event runs smoothly.

COME AS YOU ARE AND SHOW WHAT YOU CAN...

... in a 4 day week.

Enjoy 3 days off every week and the opportunity to make your free time more flexible.

Job Description

How does your working day looks like ...

• You’ll look after our event guests – working closely with your team from early morning until late
• You’ll coordinate events with all internal departments and ensure that everyone has all the necessaryinformation
• You’ll be responsible for translating menus and various event and sales documents (German/English)
• You will be responsible for all group enquiries for 8 rooms or more
• You will be responsible for preparing quotations, contracts and invoices
• You will prepare forecasts, reports and sales analyses
• You will attend internal meetings
• You will act as the point of contact for the team in the manager’s absence
• You will draw up training and rota schedules
• You will actively maintain customer relationships and support sales activities
• You will ensure compliance with hotel standards and quality assurance in the events department
• You will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stay
• You conduct customer meetings on site and follow these up with telephone discussions.
• You organise tours of the premises for event and corporate clients
• You prepare for each shift and ensure that everything is tidied up afterwards
• You keep a clear overview, even when every room in the hotel is booked out and things are getting hectic

Qualifications

Your personality counts more than your CV...

• You have professional experience in a similar role and are a passionate host
• You are an open and communicative person who isn’t afraid to stand your ground when necessary
• You enjoy working with people and inspiring them
• You are passionate about good food and drink and enjoy discovering new concepts
• You bring not only your skills but also your personality to the role
• You are fluent in German and English

Additional Information

What`s in it for you...

• After successfully completing your probation period you have the opportunity to switch to a 4-day workweek
• Stay up to 10 nights per year free of charge at our 25hours hotels
• As part of Ennismore, benefit from generous discounts at our bars, restaurants, and hotels worldwide
• You’ll have the freedom to bring in your own ideas and experiment creatively
• Enjoy attractive offers from our many cooperation partners
• Be part of our colorful staff parties and vibrant tribe spirit

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