Assistant Groups & Event Manager (f/m/d)

Myjob; Zürich; On-site; CHF 65,000 - 110,000; Full time

Benefits offered by this job

4 days per week after probation

Stay up to 10 nights per year free

Global discounts at bars/restaurants/h

Creative freedom to bring ideas

Staff parties and vibrant culture

Cooperation partner offers

Job summary

25hours Hotel Zürich West seeks an Assistant Groups & Event Manager to oversee corporate and private events, coordinating across departments from morning to night. You’ll translate menus and sales documents (German/English) and manage group inquiries for 8 rooms or more.

In this role you’ll prepare quotations, contracts, invoices, forecasts, reports and sales analyses, attend internal meetings, and maintain customer relationships while upholding hotel standards.

Qualifications

• Professional experience in a similar role and are a passionate host.
• Open and communicative person who isn’t afraid to stand your ground when necessary.
• Enjoy working with people and inspiring them.
• Passionate about good food and drink and enjoy discovering new concepts.
• Bring personality to the role and align with hotel standards.

Responsibilities

• Look after event guests and work with the team from morning until late.
• Coordinate events with internal departments and ensure information is complete.
• Translate menus and event/sales documents (German/English).
• Handle group inquiries for 8 rooms or more and prepare quotes, contracts and invoices.
• Prepare forecasts, reports and sales analyses and attend internal meetings.
• Act as contact point for team in manager’s absence and draw up training/rota schedules.
• Maintain customer relationships and support sales activities.
• Ensure compliance with hotel standards and quality assurance in events.
• Enter bookings, draw up rooming lists and prepare for check-in/check-out.

Skills

Fluent German

Fluent English

Hospitality experience

Customer service

Team spirit

Job description

Assistant Groups & Event Manager (f/m/d)

25hours Hotel Zurich West | Pfingstweidstrasse 102, 8005 Zürich, Switzerland

Company Description

In Zürich we offer you two exciting places to work: the 25hours Hotel Zürich West and Langstrasse. Both hotels tell their own story - as do our colleagues. Our ambience is multicultural, our philosophy is unconventional. We are a young team and love our first-name culture mixed with a good upbringing. Six meeting rooms, two restaurants, a bar - versatile possibilities to organize parties and events in the house. You make sure that all event rooms are sold and that every event runs smoothly.

COME AS YOU ARE AND SHOW WHAT YOU CAN...

... in a 4 day week.

Enjoy 3 days off every week and the opportunity to make your free time more flexible.

Job Description

How does your working day looks like ...

• You’ll look after our event guests – working closely with your team from early morning until late
• You’ll coordinate events with all internal departments and ensure that everyone has all the necessary information
• You’ll be responsible for translating menus and various event and sales documents (German/English)
• You will be responsible for all group enquiries for 8 rooms or more
• You will be responsible for preparing quotations, contracts and invoices
• You will prepare forecasts, reports and sales analyses
• You will attend internal meetings
• You will act as the point of contact for the team in the manager’s absence
• You will draw up training and rota schedules
• You will actively maintain customer relationships and support sales activities
• You will ensure compliance with hotel standards and quality assurance in the events department
• You will enter bookings into the system, draw up rooming lists and prepare everything for a seamless check-in and stay
• You conduct customer meetings on site and follow these up with telephone discussions.
• You organise tours of the premises for event and corporate clients
• You prepare for each shift and ensure that everything is tidied up afterwards
• You keep a clear overview, even when every room in the hotel is booked out and things are getting hectic

Qualifications

Your personality counts more than your CV...

• You have professional experience in a similar role and are a passionate host
• You are an open and communicative person who isn’t afraid to stand your ground when necessary
• You enjoy working with people and inspiring them
• You are passionate about good food and drink and enjoy discovering new concepts
• You bring not only your skills but also your personality to the role
• You are fluent in German and English

Additional Information

What`s in it for you...

• After successfully completing your probation period you have the opportunity to switch to a 4-day workweek
• Stay up to 10 nights per year free of charge at our 25hours hotels
• As part of Ennismore, benefit from generous discounts at our bars, restaurants, and hotels worldwide
• You’ll have the freedom to bring in your own ideas and experiment creatively
• Enjoy attractive offers from our many cooperation partners
• Be part of our colorful staff parties and vibrant tribe spirit

Good luck!