Cluster Director of Sales (f/m/d)

Accorhotel; Zürich; On-site; CHF 90,000 - 120,000; Full time

Benefits offered by this job

Free hotel nights (up to 10 nights per

Public transport allowance

Employee discounts on bars/restaurants

Global hotel discounts

Staff parties

Job summary

Accor is seeking a Brand Ambassador for 25hours Hotels and Mama Shelter in Zürich to drive corporate sales, manage key accounts, and lead a small sales team. You will negotiate contracts, coordinate with marketing and revenue teams, and represent the brands at events and trade shows.

The role requires German and English fluency, travel for client meetings and events, and a hands-on, results-oriented approach to sales and relationship building.

Qualifications

• Experience in hotel sales or corporate/ MICE segments.
• Proven ability to manage client relationships and lead a small team.
• Fluency in German and English; other languages beneficial.

Responsibilities

• Develop and maintain relationships with clients and business partners.
• Serve as the main contact for corporate clients and ACCOR Key Account Managers.
• Acquire new clients, negotiate contracts, and manage existing client relationships across Corporate, MICE, and Groups segments.
• Lead the Sales department, managing a team of two.
• Prepare the sales budget and annual plan, and implement sales initiatives.
• Represent the hotels at trade fairs, sales events, and networking functions.
• Conduct hotel tours and familiarisation trips, and organise sales calls domestically and internationally.
• Prepare proposals for prospective corporate clients.
• Develop strategies to improve business performance in coordination with Marketing, Events, Revenue, and General Manager.

Skills

Client relationships

Sales leadership

German language

English language

CRM systems

Opera (PMS) experience

Tools

Cvent

Anais

Opera

Job description

How does your working day look like...

Brand ambassador for 25hours Hotels and Mama Shelter

• Develop and maintain relationships with clients and business partners
• Serve as the main point of contact for all corporate clients and ACCOR Key Account Managers
• Acquire new clients, negotiate contracts, and manage existing client relationships across the Corporate, MICE, and Groups segments
• Lead the Sales department, managing a team of two
• Prepare the sales budget and annual plan, and implement sales initiatives
• Continuously monitor and analyse the market
• Represent the hotels at trade fairs, sales events, and networking functions
• Conduct hotel tours and familiarisation trips, and organise and carry out sales calls domestically and internationally
• Conceptualise, plan, and deliver exceptional client events
• Prepare proposals for prospective corporate clients
• Develop strategies and initiatives to improve business performance in coordination with the Marketing Manager, Events Manager, Revenue Department, and General Manager
• Act as the point of contact for local sales partnerships
• Keep customer records up to date and manage rate loading in the relevant systems
• Set a positive example for all hotel employees in areas such as uniform standards and conduct
• Know and uphold the 25hours Essentials

Your personality counts more than your CV...

• You have already worked in a hotel of a comparable size and not only managed the events department there, but have already taken on responsibility as a member of the squad
• You are fluent in German and English, other languages are an advantage
• You have the ability to inspire people with our concept and are a passionate salesperson. Nevertheless you know what it means to handle administrative work cleanly and reliably
• Ideally you are already familiar with systems such as Cvent, Anais (or other CRM systems) and Opera
• You are a doer - and openly admit when you have done something wrong
• You not only bring your skills to the table, but also your character

What`s in it for you...

• Get to know all the other 25hours Hotels and stay for free for a maximum of 10 nights per year as a employee
• Get an extra allowance for travelling by public transport and take advantage of fantastic offers from our cooperative partners!
• Take advantage of being a part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
• Benefits from great offers from our numeros cooperations partners
• Be part of our hilarus staff parties and much more...

Do you want to join our 25hours/ Mama Shelter Tribe?