Cloud Account Executive - Strategic Growth (Remote)

Xelon AG; Zug; Hybrid; Vertraulich; Vollzeit

Benefits dieser Stelle

Competitive compensation

Flexible working hours

Remote options

Innovative tech scale-up environment

Young, dynamic team

Zusammenfassung

Xelon AG in Switzerland is seeking a Senior Account Manager to serve as the key link between customers and our technical teams, driving long-term partnerships and value-driven experiences.

You will own the sales cycle, grow a portfolio of IT infrastructure customers, and collaborate with platform, product, and finance teams to deliver tailored solutions. Fluency in German and English, plus Swiss German, is essential for success.

Qualifikationen

• Minimum 3 years in account management, sales, or customer success in a technology company focusing on IT infrastructure
• Solid understanding of IT infrastructure and cloud concepts (IaaS, PaaS, VMs, storage)
• Bachelor’s degree in Information Systems, Business, Marketing, or related field
• Fluency in German and English (spoken and written); Swiss German understanding
• Customer-focused, collaborative, and results-driven
• Experience with CRM systems (Salesforce or HubSpot)

Aufgaben

• Identify and acquire new customers through outbound and inbound sales activities in collaboration with our BDR and marketing teams
• Manage and grow a portfolio of existing customer accounts (MSPs, ITSPs, large SMBs)
• Serve as the primary point of contact for customer inquiries and requests
• Build strong, long-term relationships with key customer stakeholders
• Identify upselling and cross-selling opportunities to maximize customer lifetime value
• Own the sales cycle for new customers from first contact to closing and onboarding
• Coordinate with internal teams (platform, product, business operations, finance) to deliver solutions
• Support onboarding of new customers and ensure smooth implementation
• Monitor account performance and provide regular reporting and insights
• Proactively identify risks and resolve issues to maintain high customer satisfaction

Kenntnisse

Account management

Sales & BD

Cloud / IT infra

German & English

CRM (Salesforce)

CRM (HubSpot)

Cross-functional collaboration

Ownership

Ausbildung

Bachelor’s degree in Information Systems, Business, Marketing, or related field

Tools

Salesforce

HubSpot

Jobbeschreibung

Xelon AG in Switzerland is seeking a Senior Account Manager to serve as the key link between customers and our technical teams, driving long-term partnerships and value-driven experiences.

You will own the sales cycle, grow a portfolio of IT infrastructure customers, and collaborate with platform, product, and finance teams to deliver tailored solutions. Fluency in German and English, plus Swiss German, is essential for success.