Business Development & Account Manager (Zürich, 100%)

Loki; Zürich; On-site; CHF 90,000 - 130,000; Full time

Job summary

Loki is seeking a Business Development & Account Manager to lead new business growth, manage strategic customer relationships, and shape Loki's sales, account management, and customer success in its early stages.

You will win new business, nurture clients as the main Loki contact, and drive account expansion while collaborating with engineering and product to translate feedback into action.

Qualifications

• 5+ years of experience in business development, enterprise sales, account management, or similar commercial roles.
• Experience in a startup environment, ideally in technology, SaaS, automation, or robotics.
• Proven track record of owning complex B2B and enterprise customer relationships.
• Strong commercial judgment and the ability to balance closing, relationship building, and execution.
• Excellent communication skills in English; German, Italian, or French is a plus.

Responsibilities

• Identify, approach, and win new business across target verticals.
• Manage client relationships as the primary point of contact within Loki.
• Drive account expansion by building stakeholder relationships and identifying new opportunities.
• Gather customer feedback, then work closely with engineering and product to turn insights into action.
• Drive customer discovery and help guide integration of our end-to-end deployment product.
• Oversee onboarding and ongoing success for new accounts.

Skills

Business Development

Account Management

Sales

Strategic Relationships

Communication

Job description

Location: Zürich, Switzerland (on-site preferred)

Start date: ASAP

Employment: Full-time

Your Role

As our Business Development & Account Manager, you will sit at the front line of commercial growth. You will be responsible for winning new business, managing strategic customer relationships, and helping define how Loki approaches sales, account management, and customer success in the early stages.

What You’ll Be Doing

• Identify, approach, and win new business across target verticals
• Manage client relationships as the primary point of contact within Loki
• Drive account expansion by building stakeholder relationships and identifying new opportunities
• Gather customer feedback, then work closely with engineering and product to turn insights into action
• Drive customer discovery and help guide integration of our end-to-end deployment product
• Oversee onboarding and ongoing success for new accounts

What We’re Looking For

• 5+ years of experience in business development, enterprise sales, account management, or similar commercial roles
• Experience in a startup environment, ideally in technology, SaaS, automation, or robotics
• Proven track record of owning complex B2B and enterprise customer relationships
• Strong commercial judgment and the ability to balance closing, relationship building, and execution
• Comfortable working in a startup environment: extreme agency and ownership, comfortable with uncertainty, intrinsically motivated
• Excellent communication skills in English; German, Italian, or French is a plus

Why Join Us?

• Join a company at the frontier of useful physical AI, deploying one of the fastest-growing robot fleets across the world
• Drive growth of Loki's GTM functions as one of the first commercial hires, working directly with the founders
• Take real ownership of company growth and customer success
• Be part of a talented, high-agency team combining extreme speed, ownership and ambition to define the future of physical services