Assistant(e) administratif(ve) en administration des études (80%)

Jobup; Windisch; Vor Ort; CHF 48.000 - 60.000; Teilzeit

Zusammenfassung

FHNW is seeking a Clerk in Study Administration (80%) for the Brugg-Windisch campus. The role involves empathetic student advisory, processing study place applications, and coordinating with programme management to ensure smooth admission until studies commence.

Ideal candidates are fluent in German with strong English skills (B2+), digitally savvy, and able to work precisely and independently in a dynamic team environment.

Qualifikationen

• Commercial training EFZ or comparable qualification.
• German native speaker or equivalent, English at least B2.
• You are communicative, digitally savvy and act independently.
• You work precisely, reliably and with great care.

Aufgaben

• Advise prospective students empathetically and service-oriented.
• Check study place applications according to guidelines and handle admission administratively.
• Work closely with programme management and ensure a smooth process until start of studies.
• Support the Welcome Desk co-supervision and flexibly assist the team when needed.

Kenntnisse

German language

English proficiency (B2+)

Digitally savvy

Independent working

Precise and reliable

Customer service

Ausbildung

Commercial training EFZ or comparable qualification

Jobbeschreibung

Education and training for society - we are effective

Clerk in Study Administration (80%)

University of Applied Sciences and Arts Northwestern Switzerland FHNW, Study and Teaching Services

Do you enjoy advising with clarity, empathy and heart? Then you are right with us.

We are looking for a communicative personality who enjoys contact with people – whether by email, telephone or in person on site. You think ahead, take responsibility and contribute actively. In doing so, you strengthen our team with drive, efficiency and team spirit. Welcome to us!

Your tasks:

• You advise prospective students empathetically and service-oriented – even if they are still uncertain.
• You check study place applications according to guidelines and handle the admission administratively.
• You work closely with the programme managements and ensure a smooth process until the start of studies.
• You support the co-supervision of the Welcome Desk – the place where our customers come with their concerns – and contribute flexibly to the team when support is needed.

Your profile:

• Commercial training EFZ or comparable qualification
• German (native speaker or equivalent), English (at least B2) – French is a plus
• You are communicative, digitally savvy and act independently
• You work precisely, reliably and with great care

Our working environment at the Brugg-Windisch campus combined with a high degree of flexibility regarding working hours and location provides a contemporary framework for our work. We cultivate a culture of dialogue characterised by appreciation and trust. Short decision-making paths, a lean administration and large personal scope for design and action are important framework conditions for our success.

Will you soon be part of our team? We look forward to your application.

www.fhnw.ch/de