Alpine Guest Relations Agent - Luxury Front Desk

Kempinski Hotels SA; Sankt Moritz; Vor Ort; CHF 33.000 - 58.000; Vollzeit

Benefits dieser Stelle

Live in Engadin Alps

Staff accommodation nearby

Employee activities

Discounts in Kempinski hotels

Welcoming team environment

Zusammenfassung

Kempinski Hotels SA in St. Moritz is seeking a Guest Relations Agent / Lady in Red (f/m/d) for the winter season 2026/2027. The role combines check-in/out for individuals and groups, VIP preparation, and concierge-style guest support.

You will handle invoices, payments, inquiries, and front desk tasks using Opera; German and English fluency is required, other languages an advantage; seasonal, full-time on-site position in the Engadin Alps with staff benefits.

Qualifikationen

• Successfully completed specialist training; initial professional experience preferred.
• OPERA knowledge required
• Very good German and English skills; other languages an advantage.
• Structured and organised with high quality awareness.

Aufgaben

• Check-in/out for private individuals and groups.
• Welcoming and assisting hotel guests.
• Preparing for VIP arrivals.
• Preparation of invoices.
• Manage cash register with payments, currency exchange, etc.
• Receipt and processing of guest inquiries.
• Various administrative reception tasks.
• Use of the Opera program.

Kenntnisse

OPERA knowledge

Attention to detail

Teamwork

German and English

Ausbildung

Specialist training

Tools

Opera PMS

Jobbeschreibung

Kempinski Hotels SA in St. Moritz is seeking a Guest Relations Agent / Lady in Red (f/m/d) for the winter season 2026/2027. The role combines check-in/out for individuals and groups, VIP preparation, and concierge-style guest support.

You will handle invoices, payments, inquiries, and front desk tasks using Opera; German and English fluency is required, other languages an advantage; seasonal, full-time on-site position in the Engadin Alps with staff benefits.