Account Manager, Digital Forensics, eDiscovery

Jobtailor; Zürich; Hybrid; CHF 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor in Switzerland is seeking a high‑impact sales professional to manage end‑customer and vendor relationships, focusing on Nuix and Arina Professional Services. You will develop the Arina–Nuix partnership and oversee account management for Arina customers across the DACH region, with regular presence at Zurich and Munich offices.

The role includes pre‑sales activities, RFP/RFI/RFQ management, proposal coordination, and contract negotiations.

Qualifikationen

• Several years of practical sales experience.
• Experience managing software licenses in a B2B environment.
• Experience working with public-sector customers.
• Interest in selling complex software solutions.
• Strong analytical skills and a structured, organized approach to work.
• Proficiency in Microsoft 365 apps, especially Outlook, Excel, Word, Teams, and OneNote.
• Business-fluent German (C2) and very good English (C1+).
• Willingness to travel within the DACH region.
• Residence in the DACH region with the ability to be regularly present at Zürich and/or Munich offices.

Aufgaben

• Manage end-customer and vendor relationships, focusing on Nuix and Arina Professional Services.
• Develop the Arina–Nuix partnership and oversee account management for Arina customers.
• Collaborate with Nuix on product development, market potential, and joint sales.
• Execute strategic sales objectives and regularly report on results.
• Maintain and develop existing customer relationships and acquire new customers.
• Analyze and manage RFP/RFI/RFQ processes, and coordinate proposals.
• Conduct pre-sales activities and pitches domestically and internationally.
• Advise customers on-site and online during evaluation and implementation.
• Lead contract negotiations with customers and stakeholders.
• Moderate regional customer events (workshops, user groups, working groups).
• Attend industry events, partner events, and training sessions.
• Monitor market and competition and analyze trends.

Kenntnisse

Sales Experience

Team Collaboration

Communication Skills

Analytical Skills

German (C2)

English (C1+)

Willingness to travel

Tools

Microsoft 365

Jobbeschreibung

• Manage end-customer and vendor relationships, with a focus on Nuix and Arina Professional Services


• Manage and further develop the partnership between Arina and Nuix, as well as account management for Arina customers


• Work closely with Nuix on product development, market potential, and joint sales activities


• Execute strategic sales objectives and regularly report on results


• Maintain and develop existing customer relationships and acquire new customers


• Analyze and manage RFP/RFI/RFQ processes, including coordinating and preparing proposal documents


• Conduct pre-sales activities and pitches domestically and internationally


• Advise customers on-site and online during the evaluation and implementation of solutions


• Lead contract negotiations with customers and relevant stakeholders


• Moderate regional customer events, such as workshops, user groups, and working groups


• Attend industry events, partner events, and training sessions


• Monitor the market and competition and analyze relevant trends and developments

Requirements

• A strong drive to succeed, passion for sales, a confident personality, perseverance, empathy, and a willingness to learn


• Confident presence, excellent communication skills, and a strong ability to work in a team


• Several years of practical sales experience


• Experience managing software licenses in a B2B environment


• Experience working with public-sector customers


• Interest in selling complex software solutions


• Strong analytical skills and a structured, organized approach to work


• Proficiency in Microsoft 365, particularly Outlook, Excel, Word, Teams, and OneNote


• Business-Fluent German (C2) and very good English skills (C1 or higher)


• Willingness to travel for customer meetings, events, and professional development within the DACH region


• Residence within the DACH region, with the ability to be regularly present at the Zurich and/or Munich offices (maximum travel time of approximately three hours to one of the locations)

Core Competencies

Demonstrates strong sales acumen with a focus on managing customer and vendor relationships, particularly in the software solutions sector. Proficient in analyzing market trends and executing strategic sales objectives while maintaining excellent communication and organizational skills.

Highest-signal resume keywords

• Sales Experience


• B2B Software License Management


• Customer Relationship Management


• Analytical Skills


• Business-Fluent German

Hard Skills

• Sales Strategy


• Proposal Preparation


• RFP/RFI/RFQ Management


• Complex Software Solutions Selling


• Market Analysis

Soft Skills

• Excellent Communication Skills


• Team Collaboration


• Empathy


• Perseverance


• Confident Personality

Industry Keywords

• Public-Sector Customers


• Customer Events


• Partnership Development


• Contract Negotiation


• DACH Region

Tools & Technologies

• Microsoft 365


• Outlook


• Excel


• Word


• Teams


• OneNote