Head of Internal Sales

Jobtailor; Zürich; Vor Ort; CHF 120.000 - 150.000; Vollzeit

Zusammenfassung

Jobtailor in Zürich, Switzerland, seeks an experienced leader to head internal sales and logistics teams, coordinate daily activities, and support the field sales force. You will drive process improvements, take responsibility for budgeting and reporting, and optimize ERP/CRM usage while collaborating with sales management on projects and KPIs.

This role offers a visible impact on operational excellence. Fluency in German and French is essential, English is advantageous; experience in

Qualifikationen

• Completed training as a pharmacy assistant, druggist, or commercial specialist, supplemented by relevant further education.
• Experience in healthcare or pharmaceutical sector is advantageous.
• Advanced knowledge of Microsoft 365 and experience with ERP/CRM systems.
• Very good command of German and French; English is an advantage.

Aufgaben

• Lead and manage internal sales and logistics teams.
• Plan, coordinate, and monitor daily sales activities.
• Actively contribute to day-to-day operations and support the field sales team.
• Continuously improve and monitor internal processes.
• Take responsibility for budgeting, cost planning, and reporting.
• Prepare evaluations, analyses, and relevant KPIs.
• Provide support and training for ERP and CRM systems as a power user.
• Work closely with sales management and participate in projects related to sales operations.

Kenntnisse

Leadership Experience

ERP/CRM Proficiency

Budgeting & Cost Planning

Process Optimization

German & French Fluency

Ausbildung

Pharmacy Assistant Training

Commercial Specialization Education

Tools

Microsoft 365

ERP Systems

CRM Systems

Jobbeschreibung

• Lead and manage the internal sales and logistics teams
• Plan, coordinate, and monitor daily sales activities
• Actively contribute to day-to-day operations and support the field sales team
• Continuously improve and monitor internal processes
• Take responsibility for budgeting, cost planning, and reporting
• Prepare evaluations, analyses, and relevant KPIs
• Provide support and training for ERP and CRM systems as a power user
• Work closely with sales management and participate in projects related to sales operations

Requirements

• Completed training as a pharmacy assistant, druggist, or commercial specialist, supplemented by relevant further education
• Experience in the healthcare or pharmaceutical sector is an advantage
• Advanced knowledge of Microsoft 365 and experience with ERP/CRM systems
• Very good command of German and French; English is an advantage
• Service-oriented, resilient, and team-oriented personality with leadership experience
• Entrepreneurial mindset and enthusiasm for process optimization

Core Competencies

Demonstrates expertise in leading sales and logistics teams while optimizing internal processes and managing budgets. Proficient in ERP and CRM systems, with strong analytical skills to evaluate performance metrics and KPIs.

Highest-signal resume keywords

• Leadership Experience
• ERP/CRM Systems Proficiency
• Budgeting and Cost Planning
• Process Optimization
• Fluency in German and French

Hard Skills

• Sales Coordination
• Budgeting
• KPI Analysis
• Process Improvement
• Healthcare Sector Knowledge

Soft Skills

• Service-Oriented
• Resilient
• Team-Oriented
• Entrepreneurial Mindset

Certifications & Qualifications

• Training as Pharmacy Assistant
• Further Education in Commercial Specialization

Industry Keywords

• Healthcare Sector
• Pharmaceutical Sector

Tools & Technologies

• Microsoft 365
• ERP Systems
• CRM Systems