Telecommunication jobs in Canada

Job Summary

Join our dynamic team as a Technical Risk Analyst working in T&O’s Supplier Management Office (SMO). You will be enabling quality assurance on T&O’s third-party due diligence within RBC’s SRMA (Supplier Risk Management Application) system equipping the business and our partners with meaningful insights and actionable advice on their third-party engagements.

This role is essential in supporting the identification and mitigation of inaccuracy in our third-party engagements. As a result of work performed as part of this role, you will greatly contribute towards the implementation aimed at improving of our data and by extension the critical aspects of our portfolio.
Your expertise will be crucial in driving change and overall improvement across the T&Os organization’s approach to theirs SRMAs.
The position will offer opportunities to work across the T&O SMO, our businesses, and make a significant impact to our overall portfolio

Job Description

WHAT WILL YOU DO?

• This role will contribute to and execute on the T&O-wide strategy to support the requirements for our T&O arrangements aligned to Third Party Risk Management (TPRM) that allow for an integrated approach to governance, management processes and tools.
• In accordance with the Enterprise Policy on Third Party and Intra-Group Service Providers, this role will be a key team member of T&O’s Supplier Management Office, responsible for contributing to the third-party engagement risk management, governance and reporting across T&O.
• Contributes to the strategic direction and thought leadership for the discipline of supplier engagement risk management across T&O to drive improved risk management and remediation to ensure T&O maintains the appropriate risk posture.
• Responsible for contributing to the holistic third party risk management practices for T&O and any enhanced regulatory requirements. Also responsible for driving automation and enhancements in the existing processes to make them more effective and efficient.
• Ensure the effective management & implementation of the appropriate controls for all T&O risk assessments, aligned to TPRM policies and standards through third party engagement assessment assurance, performance management assurance, exit strategy assurance, and contract assurance
• Use your knowledge of technology (software, hardware, telecom or cyber security) to drive the right conversations with the engagement owners and technology teams to ensure compliance with the Third Party Risk (TPR) policies and standards and OSFI B10 guidelines.
• Utilize all available tools (e.g. RBC Assist, approved AI channels) to streamline information gathering and summarizing activities as well as investigating supplier adherence to regulatory requirements
• Interact daily across businesses on the full range of third party engagements related to compliance, multi discipline service quality, and/or transformational change (processes and technologies)

WHAT DO YOU NEED TO SUCCEED? Must have:

• 5+ years’ experience in risk management or supplier management
• Strong understanding of technology and automation tools to apply to existing processes to drive efficiency and effectiveness.
• Strong understanding of technology from a software, cloud, telecom or cyber security perspective
• 5+ years in the financial services or other regulated industries
• Strong business and financial acumen plus operational mindset
• Demonstrated ability collaborate across multiple business and functional teams.

Nice-to-have:

• Some knowledge of technology and automation tools
• Formal supplier management certifications\designations
• Sound judgement and initiative (dealing with complex and sensitive policy, regulatory and compliance management matters)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• A world-class training program in financial services
• Flexible work/life balance options
• Opportunities to do challenging work

#LI-POST

Job Skills

Big Data Management, Communication, Design Thinking, Interpersonal Relationship Management, Process Management, Risk Management, Teamwork, Vendor Management, Waterfall Model

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-21

Application Deadline:

2025-08-15

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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