Scheduler jobs in Canada

RESOURCE PLANNER

A.S.P. Incorporated has provided security and customer service solutions for over 20 years to Canadian clients. We employ over 2000 employees and are a subsidiary of ICTS EUROPE, operating in 22 countries with more than 17,000 professionals. A.S.P. services some of the largest airports in Canada and has a significant presence in the Commercial and Residential spaces in Ontario and Alberta.

A.S.P. is seeking a Resource Planner to manage staff scheduling to ensure smooth operations. The successful candidate will work with integrity, respect, and responsibility, maintaining confidentiality.

Responsibilities:

• Staffing all open hours and communicating to ensure proper staffing levels.
• Designing, maintaining, and implementing schedules across all job sites as required.
• Maintaining and providing reports, ensuring electronic reports are transmitted as per requirements.
• Documenting work hours, time differences, and employee changes accurately in online systems.
• Assigning and re-assigning staff based on site requirements and procedures.
• Filling vacancies due to absences and communicating with Human Resources regularly.
• Tracking and submitting additional costs related to training and unbillable overtime.
• Analyzing scheduling trends.
• Maintaining communication with all operational stakeholders.
• Reporting non-compliance with policies, procedures, or collective agreements if applicable.
• Communicating employee lateness, illness, or positive feedback to the Manager, Resource Planning.
• Resolving employee complaints promptly or referring them to management, HR, or Area Managers.
• Disseminating duties to staff when assigning tasks.
• Working days/evenings/nights and weekends as needed.
• Building partnerships across all organizational levels and working effectively with employee groups.

Qualifications:

• High School Diploma (Grade 12 or GED) or equivalent.
• Experience as a scheduler, planner, or staffing coordinator in a fast-paced 24/7 environment is preferred.
• Experience with database management, preferably in scheduling.
• Proficiency in Microsoft Word, Excel, Internet Explorer, MS Outlook, and typing skills.
• Strong communication and customer service skills.
• Ability to handle stressful situations and multiple tasks professionally.
• Understanding of interdepartmental relationships and needs related to resource planning.
• Full-time position with potential weekend work.
• 12-hour continental rotation shifts.
• Motivated to resolve problems and take on new challenges.

Why work with A.S.P :

• We value our team’s personal and professional growth.
• Competitive salaries offered.
• Flexible scheduling options available.