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Relationship Manager
Job summary
A trusted moneylending company in Canada is seeking a Relationship Manager to engage with customers, address inquiries, and maintain records. This role requires proficiency in English and Chinese, but no prior experience as training will be provided. Enjoy working in a dynamic team atmosphere with opportunities for career growth and attractive bonuses.
Benefits
Qualifications
- No experience needed – full training will be provided.
- Good communication skills and eagerness to learn.
Responsibilities
- Respond to customer inquiries via phone, WhatsApp, and other channels.
- Address and resolve customer concerns politely and professionally.
- Maintain accurate records of all customer interactions in our CRM.
- Support the loan processing team with daily customer communication.
Skills
Location: Singapore | Industry: Financial Services
Are you passionate about delivering great customer experiences?
Do you enjoy engaging with people and building trust through communication?
Join EZ Loan, one of Singapore’s most trusted licensed moneylenders, as a Relationship Manager and be part of a professional, fast‑growing team that’s transforming the lending space.
Salary: Basic + KPI Incentives (Up to $6,000/month)
Bonuses: Monthly KPI Bonus + Quarterly Performance Bonus
Perks: Medical & Dental Benefits Provided
- Respond to customer inquiries via phone, WhatsApp, and other channels.
- Address and resolve customer concerns politely and professionally.
- Maintain accurate records of all customer interactions in our CRM.
- Support the loan processing team with daily customer communication.
- Proficient in English and Chinese (spoken & written). We are seeking candidates proficient in Chinese to effectively communicate with Chinese‑speaking clients.
- No experience needed – full training will be provided.
- Positive attitude, good communication skills, and eagerness to learn.
- Centrally located offices (Marina Square & Beach Road).
- Young, dynamic & supportive team environment.
- Transparent career growth opportunities.
- Stable, professional work setting with strong leadership.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.