Jobs in Morrisville, Canada

• Manages a remote team of Field Nurses within assigned geographical territory
• Achieves Key Performance Indicators for clinic and nursing operations, including budget and expense controls
• Monitors demand for clinic and nursing services to ensure adequate resource availability to meet customer and patient care services required within assigned region
• Maintains a high level of excellence through audits of clinics and nursing, including protocols and on-site visits
• Manages clinic growth opportunities including site identification and establishing new clinic sites
• Achieves Key Performance Indicators for clinics and nursing operation services
• Reviews reports as it relates to field nurse staff training and ensure that their nurses are compliant
• Continuously reviewing and managing the availability of candidates staff to ensure that it meets the needs within the IBU
• Collaboration with Scheduling Associates to ensure efficient appointment scheduling that fall in line with KPI's (6 hrs / wk)
• Responsible for being available to cover any emergency excursions, sick / emergency calls and or clinical questions with support of the regional team as necessary.
• Communicates and implements all program and departmental policies and protocols at the IBU level
• Report adverse events, serious adverse events, product complaints in accordance with Innomar training and policies & procedures
• Establishes and maintains excellent customer relationships (patients, manufacturers etc.) within assigned territory
• Interview and manage the onboarding and orientation of new staff and appropriately ensure adequate resourcing for new program launches
• Ongoing performance management (not limited too annual performance reviews, objective-setting and training planning) for all direct reports; including ensuring that the HRIS system is maintained
• Ensuring quarterly reviews on nursing staff within the IBU to ensure that they are working within the appropriate policies and procedures
• Analyzes, plans and implements process improvements to achieve utilization and efficiency targets
• Ensures program (internal / external) requirements are met as it pertains to processes and applicable documentation
• Ensure that the nurses within their IBU are working under the Provincial College of Nurses' and or Associations standards of practice are maintained; (including maintaining annual nursing licensing)
• Ensure that all nurses are certified based on the requirements of a RN or RPN / LPN
• Travels as required throughout assigned territory (including clinic visits to conduct clinic audits as per frequency required) as well as regular travel for management meetings at head office
• Prepare and present Quarterly Business Reviews
• Coordinates all requested clinic visits / tours
• Participates regularly in teleconferences or d / or web based meetings to collaborate and share information
• With discretion, occasional opportunity to provide specialized infusion / injection therapies and nursing services to oncology, auto-immune, rare disease and other therapeutic areas to patients in outpatient clinics or homecare settings
• Execution on key deliverables to maximize on nursing operational imperatives
• Actively strengthening and maintaining existing relationships with KOL partners
• Liaising with other Managers, Field Case Managers, Senior Managers and Directors to create and implement a team approach to service delivery and planning to ensure optimal customer service and seamless program execution in the field, as well as key pharmaceutical and physician / clinic customers
• Organize and coordinates training for new Field Nurses on departmental policies clinical skills, procedures and administrative tasks
• Provides front line support to the Field Nurses in clarifying nursing concerns, payroll concerns, vacation authorization and scheduling issues
• Serves as the primary reviewer of nurse timesheets / expenses to ensure proper completion and accuracy (10 hrs / wk)
• Complete incident reports and corrective action plans (CAPA's) as per company policy
• Ensuring continuous quality improvement and compliance with monthly, quarterly and annually auditing as it pertains to OCC / QA standards
• Performs related duties and tasks as required

Experience And Educational Requirements :

• A master’s degree or bachelor’s degree in business or healthcare operations
• Registered Nurse (RN) certification
• BScN / equivalent or working towards the degree;
• Registration with the College of Nurses in the province of employment is required
• CVAA certification an asset
• BCLS / CPR required and ACLS (optional / as required)
• Minimum 5 - 7 years nursing experience
• Minimum 2 - 5 years of management experience or working with a remote team or related experience in managing and guiding people an asset
• 2-5+ years of leadership experience
• Experience in nurse training & education
• Experience working with the biotechnical / pharmaceutical industry an asset
• Availability and willingness to travel as per business need a must
• Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
• Excellent communication and administrative skills
• Strong operational competence, including workflows and resource optimization
• Knowledge and experience in budgeting, reporting, and P&Ls are definite assets
• Proven strategic leadership abilities, particularly in leading change effectively
• Business acumen and experience with Key Opinion Leaders (KOLs) are highly desirable

Minimum Skills, Knowledge And Ability Requirements :

• Excellent clinical skills as a nurse including IV initiation, physical assessment, autonomy.
• Ability to communicate effectively both orally and in writing.
• Effective interpersonal, leadership skills, organizational skills and attention to detail
• Ability to consistently meet deadlines.
• Ability to pivot and adapt with excellent problem-solving skills; and to resolve issues effectively and efficiently.
• Proficient presentation skills and collaboration abilities.
• Hold and maintain a valid, non-expired, unrestricted driver's license.