Jobs in Gatineau, United States
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Concentrix
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Concentrix
Customer Service Rep – Remote (Financial, Bilingual: English / French)
Concentrix
Customer Service Rep – Remote (Financial, Bilingual: English / French)
Concentrix
Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Concentrix
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Customer Service Rep – Remote (Automotive, Bilingual: English / Spanish)
Job summary
A customer service company in Winnipeg is seeking a bilingual customer support representative to assist customers via phone. This role offers a competitive salary of $20/hr, work-from-home flexibility, and comprehensive benefits. Ideal candidates will be fluent in Spanish and English, possess customer service experience, and have a quiet workspace. If you're passionate about delivering exceptional customer experiences, this is the opportunity for you.
Benefits
Qualifications
- Minimum of 1 year of customer service experience.
- Open availability for scheduling.
- A quiet, distraction-free home environment for work.
Responsibilities
- Provide inbound customer support using a call flow guide in both English and Spanish.
- Assist customers in resolving basic technical issues.
- Track, document, and retrieve information in databases.
- Offer additional products and/or services to enhance customer experience.
- Deliver exceptional customer experiences with a positive attitude.
Skills
Education
Employer Industry: Automotive Customer Service
- Salary of $20/hr, plus performance-based incentives
- Opportunity for career advancement with approximately 80% of managers promoted from within
- Work-from-home convenience, providing flexibility in your work environment
- Comprehensive benefits including medical, dental, vision insurance, and paid time off
- Access to employee wellness programs and networking opportunities across diverse groups
- Paid training and mentorship programs to support your professional development
- Provide inbound customer support using a call flow guide in both English and Spanish
- Assist customers in resolving basic technical issues
- Track, document, and retrieve information in databases
- Offer additional products and/or services to enhance customer experience
- Deliver exceptional customer experiences with a positive attitude
- Fluency in both Spanish and English
- Minimum of 1 year of customer service experience
- High school diploma or GED
- Open availability for scheduling
- A quiet, distraction-free home environment for work
- Strong computer navigation skills and familiarity with various technologies
- Eagerness to learn and adapt to new technologies
- Experience in a fast-paced multi-tasking environment
We prioritize candidate privacy and champion equal-opportunity employment.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.