Jobs at Ups in United States

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About the role

Our Cloud Center of Expertise is looking for a Senior Cloud Product Owner!

The Cloud Product Owner is responsible for the strategic planning and delivery of cloud-based products and services. This role involves collaborating with cross-functional teams, including devops, operations, and management, to ensure that the platform meets LOB needs and achieves business goals. The Cloud Product Owner will act as the primary point of contact for the product, ensuring alignment with the company's vision and LOB requirements.

What you'll do here:

1. Define and communicate the product vision, strategy, and roadmap for cloud-based services.
2. Translate business goals into product requirements and specifications.
3. Prioritize and manage the product backlog, ensuring that the development team is working on the most valuable features.
4. Write clear and concise user stories and acceptance criteria.
5. Work closely with stakeholders, including LOB and support teams, to gather requirements and feedback.
6. Participate in sprint planning, daily stand-ups, and retrospective meetings.
7. Plan deliverables including coordination of dependencies with collaborators.
8. Work in collaboration with the manager to set the priorities of the team backlog while ensuring the team’s buy-in.
9. Cooperate with the Scrum Master to drive the team towards results and identify team improvements.
10. Facilitate the evaluation and acceptance of the sprint deliverables.
11. Ensure that backlog items have requirements and acceptance criteria.
12. Participate in the team’s rituals such as daily stand-ups, demos, and retrospectives.
13. Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals.
14. Collect and integrate the needs, requirements and expectations of the stakeholders, clients, and collaborators into the team’s backlog.
15. Follow our competitors and the industry.
16. Keep abreast with Agile/Scrum best practices and new trends.

What you bring to the table:

1. Strong understanding of cloud technologies and platforms (e.g., AWS, Azure, Google Cloud).
2. Minimum of 3-5 years of experience in product management, with a focus on cloud-based products or services.
3. Relevant certifications such as Certified Scrum Product Owner (CSPO) or AWS Certified Solutions Architect are a plus.
4. Proven track record of managing and delivering successful cloud products.
5. Familiarity with HashiCorp products is advantageous.
6. Expertise in IT governance (ITIL, Cloud framework, etc.).
7. Excellent communication and interpersonal skills.
8. Bilingualism (French / English) – Need to interact on a regular basis with an English-speaking clientele and colleagues across the country.
9. No Canadian work experience required; however, must be eligible to work in Canada.

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions. Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

1. A financial rewards program that recognizes your success.
2. An industry-leading Employee Share Purchase Plan; we match 50% of net shares purchased.
3. An extensive flex pension and benefits package, with access to virtual healthcare.
4. Flexible work arrangements.
5. Possibility to purchase up to 5 extra days off per year.
6. An annual wellness account that promotes an active and healthy lifestyle.
7. Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
8. A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
9. Inclusive employee-led networks to educate, inspire, amplify voices, build relationships, and provide development opportunities.
10. Inspiring leaders and colleagues who will lift you up and help you grow.
11. A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included, and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet, and travel across the land currently called Canada, originally inhabited by First Nations, Metis, and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.