Jobs at Salesforce in United States

Req ID: 124541
Remote Position: Hybrid
Region: Americas
Country: Canada
State/Province: Ontario
City: Toronto

Functional Area: Information Technology (ITM)
Career Stream: IT Solutions (SOLN)
Role: Senior Specialist (SSP)
Job Title: Senior Specialist, IT Solutions
Job Code: SSP-ITM-SOLN
Job Level: Band 9
Direct/Indirect Indicator: Indirect

We are seeking a highly motivated and experienced Salesforce Platform Architect. This is a hybrid role ideal for someone with a strong background in Salesforce administration, experience in development, and proven, recent hands-on experience implementing Salesforce. This individual will play a critical role in shaping the future of our Salesforce platform. As an embedded member of our team in the initial platform deployment, which will be led by a System Integrator (SI), you will be responsible for ensuring we capture and retain critical knowledge to maintain and enhance the system in the long run. The ideal candidate possesses a strong blend of technical expertise in CRM platforms, leadership skills, and strategic vision.

Responsibilities include but are not limited to:

• Lead the establishment of the Salesforce Centre of Excellence (CoE)
• Perform user set up and maintain user roles, security, and profiles in Salesforce Lightning
• Monitor and report on issues, system configuration, and maintenance processes
• Create and maintain reports and dashboards according to user and project requirements
• Create custom objects, fields, workflow and validation rules, list views, and page layouts according to user requirements
• Create declarative flows and screen flows for end-user needs
• Assist in the creation of organization-wide protocols for proper use of Salesforce
• Work with internal/external team(s) to maintain integrations with on-site and cloud-based platforms
• Maintain system security including sharing rules, role hierarchies, and field-level security
• Ensure that all Salesforce changes implemented follow Celestica internal processes
• Develop and maintain the Salesforce platform roadmap, ensuring alignment with business strategy and priorities
• Establish and enforce Salesforce development standards and best practices
• Collaborate with internal stakeholders and external vendors to ensure seamless platform operation and integrations
• Stay abreast of Salesforce releases and emerging technologies and work with vendors to troubleshoot and apply new features, upgrades, and patches
• Design, implement, and manage Salesforce solutions, including customizations, integrations, and data migrations once the initial deployment is completed by an external SI

• Salesforce Architect, Salesforce Developer, or Salesforce Administrator certification would be considered an asset
• Experience in establishing and leading a Salesforce Centre of Excellence is highly desirable
• Deep understanding of Salesforce architecture, security model, and development tools (Apex, Visualforce, SOQL, Lightning Components)
• Proficiency in declarative automation tools (Process Builder, Flow Builder, Lightning App Builder)
• Strong analytical, problem-solving, and communication skills
• Ability to work independently and as part of a team
• Experience in leading and mentoring technical teams
• Strong ability to build consensus and foster collaboration
• Proactive and results-oriented mindset

• Duties of this position are performed in a normal office environment
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required

• 5+ years of Salesforce experience, with a proven track record in platform administration, development, and solution design

• Bachelor's Degree or consideration of an equivalent combination of education and experience
• Educational Requirements may vary by Geography

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law). At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.

Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment, and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform, and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe, and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee-based recruitment services.