Salesforce Developer III (Canada)

PointClickCare; Mississauga; Hybrid; USD 110,000 - 115,000; Full time

Job summary

Join a leading healthcare technology platform as a Salesforce Developer III, where your skills will help shape the future of patient care. In this dynamic role, you'll collaborate with cross-functional teams to develop and customize Salesforce solutions that enhance operational efficiency and improve patient insights. You'll have the opportunity to mentor peers and contribute to a culture of continuous improvement. With a commitment to meaningful work and a vibrant team environment, this is your chance to make a real impact in the healthcare industry. If you're passionate about technology and eager to drive change, this role is perfect for you.

Benefits

Retirement Plan Matching

Flexible Paid Time Off

Wellness Support Programs

Parental & Caregiver Leaves

Fertility & Adoption Support

Continuous Development Support Program

Employee Assistance Program

Allyship and Inclusion Communities

Employee Recognition

Qualifications

• 5+ years of experience as a Salesforce Developer in a SaaS environment.
• Salesforce certifications required: Administrator, Platform App Builder, and Developer I.

Responsibilities

• Collaborate with analysts to validate business requirements and determine solutions.
• Develop and maintain Apex classes and triggers for Salesforce.

Skills

Salesforce Development

Apex

JavaScript

VisualForce

Cross-functional Collaboration

Technical Documentation

Business Process Acumen

Education

University Degree

College Diploma

Tools

Salesforce Sales Cloud

Salesforce Service Cloud

Salesforce Experience Cloud

Salesforce Revenue Cloud

Netsuite

EHR

Job description

PointClickCare is a leading North American healthcare technology platform enabling meaningful care collaboration and real‐time patient insights. For over 20 years, the company has been focused on realizing its vision: to help create a world in which providers and plans can confidently deliver frictionless care. Since its inception, PointClickCare has grown exponentially, with over 2,200 employees working to impact millions across North America. Recognized by Forbes as one of the top 100 private cloud companies and acknowledged by Waterstone Human Capital as Canada’s Most Admired Corporate Cultures, PointClickCare leads the way in creating cloud-based healthcare software.

At PointClickCare, we offer a wealth of opportunities and a vibrant culture that empowers our employees. Our dynamic environment is the perfect place to advance your career while engaging in meaningful work alongside incredible colleagues. Here, you’ll discover a space where your talents can thrive, your career can grow, and your work will have a lasting impact on healthcare across North America. We believe that work becomes profoundly fulfilling when driven by a higher purpose.

Join us and be part of a team that is making a real impact.

To learn more about us, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn.

Must be located in Canada to have eligibility

Position Summary: Salesforce Developer III

Reporting to the Senior Manager of Technical Delivery, the Salesforce Developer III plays an important role focusing on prioritized deliverables set by the Enterprise Solutions & Applications department in partnership with the broader internal offices of PointClickCare.

The Salesforce Developer III will be responsible for aiding the process of defining and developing the system requirements of our internal business partners. The Salesforce Developer III will also lead the development of technical documentation and provide training on the systems and processes developed by the Enterprise Applications group.

The role will focus heavily on cross-functional collaboration, Salesforce and related apps configuration/customization, and internal business unit consulting. A continuous-improvement mindset and a positive, supportive personality are essential to the success of this role.

Key Responsibilities:

1. Collaborate with the Business Analysts and Application Analysts to validate business requirements, considerations (security, scalability, limits), and determine when to use declarative versus programmatic methods adhering to Salesforce best practices.
2. Develop and maintain Apex (classes and triggers) to extend Salesforce in a scalable manner, to support business requirements.
3. Design, configure and build customized solutions in Salesforce Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, BillingPlatform and other integrated Salesforce apps.
4. Maintain code documentation and write/maintain test classes for all custom development.
5. Perform technical support processes and activities for the implementation of new or existing applications.
6. Evaluate new products and services to judge their suitability for use.
7. Conduct preliminary research and investigation of software and technologies.
8. Provide long-term design guidance to ensure a healthy Salesforce environment in the future.
9. Coach and mentor peers on Salesforce development best practices.

Your Key Strengths:

1. University degree or College diploma.
2. Salesforce Administrator certification.
3. Salesforce Platform App Builder certification.
4. Salesforce Platform Developer I certification.
5. 5+ years’ experience as Salesforce Developer in a SaaS or Technical Work environment.
6. Expert understanding of Salesforce.com Sales & Service Cloud key concepts, including Campaign Management, Lead Management, Opportunity Management, Territory Management & Case Management.

Bonus Skills:

1. Kantata experience is a major asset.
2. Revenue Cloud, CPQ, Netsuite, and EHR work experience (Highly preferred, not required).
3. Proven business process acumen.
4. Proficient in Apex, JavaScript, and VisualForce.
5. Demonstrating strong written and verbal communication.
6. Collaborating across multiple internal teams.
7. Demonstrating organization, time management, and multi-tasking skills.
8. Communicating with technical and non-technical audiences.
9. Salesforce Platform Developer II Certification (preferred).

$110,000 - $115,000 a year

Non-overtime eligible.

15% yearly travel

#LI-MG1

#LI-Remote

PointClickCare Benefits & Perks:

Benefits starting from Day 1!

• Retirement Plan Matching
• Flexible Paid Time Off
• Wellness Support Programs and Resources
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Allyship and Inclusion Communities
• Employee Recognition … and more!

It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact [e-mail] should you require any accommodations.

When you apply for a position, your information is processed and stored with Lever, in accordance with Lever’s Privacy Policy. We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare’s human resources team: [e-mail].

PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.