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Dental jobs in United States

Manager, Program Mgmt (ServiceNow)

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Toronto
Hybrid
CAD 90.000 - 120.000
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Sei unter den ersten Bewerbenden
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discover more jobs illustrationEntdecke mehr Stellenangebote als bei herkömmlichen Stellenportalen. Jetzt mehr Stellenangebote entdecken

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Manager, Program Mgmt (ServiceNow)
Bell Canada
Toronto
Hybrid
CAD 90.000 - 120.000
Vollzeit
Gestern
Sei unter den ersten Bewerbenden

Zusammenfassung

A leading telecommunications company in Toronto seeks a Manager, Program Management to lead their 'Idea to Value' program. This role focuses on strategic alignment, platform enablement, and process optimization using ServiceNow SPM. Candidates should have a Bachelor's degree and significant experience in strategic planning and portfolio management. This includes strong analytical and communication skills, along with a proven track record of stakeholder management. Competitive compensation and benefits are offered.

Leistungen

Comprehensive health benefits
35% discount on services
Flexible work hours

Qualifikationen

  • 3+ years of experience in business strategy or portfolio management.
  • Experience with the ServiceNow platform.
  • Ability to lead cross-functional initiatives.

Aufgaben

  • Drive adoption of the AI-powered platform.
  • Design and implement portfolio management processes.
  • Develop and manage the strategic roadmap for ServiceNow SPM.

Kenntnisse

Strategic alignment
Stakeholder management
Data analysis
Project management
Communication skills

Ausbildung

Bachelor’s degree in Business Administration or related field

Tools

ServiceNow
Confluence
Jira
Jobbeschreibung

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It’s all developed and delivered by the members of #TeamBell and we’re always on the lookout for people with great skills and experiences.

We provide a supportive and inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Summary

We are seeking a Manager, Program Management to align our customer-first goals with technology investments by leading our "Idea to Value" program. This program represents our strategic, end-to-end effort to make project delivery a core superpower for Bell. The program’s mission is to bring Customer-First ideas to market faster, more cost-effectively, and with a clear, measurable focus on business outcomes.

Key Responsibilities

You will drive the adoption and maturity of our AI-powered platform, acting as the critical bridge between business leadership and technology execution to ensure strategic initiatives are effectively planned, prioritized, and managed. This critical role will be responsible for:

  • Strategic Alignment: Work with leadership and business units to advance the Idea to Value strategy by building a unified AI-powered platform that maximises customer and business value from investments.
  • Platform Enablement: Champion the use of ServiceNow SPM (including Demand, Resource, Project, and Portfolio Management) as the single source of truth for strategic planning and execution. Drive platform adoption and maturity across the organization.
  • Process Optimization: Design, implement, and refine portfolio management processes, including intake, prioritization, resource capacity planning, and financial management, leveraging ServiceNow SPM capabilities.
  • Stakeholder Management: Serve as the primary liaison between business stakeholders, IT, and Finance to ensure clear communication, alignment on priorities, and effective use of the platform.
  • Data-Driven Insights: Develop and maintain dashboards and reports within ServiceNow to provide leadership with clear visibility into portfolio health, resource allocation, and strategic goal attainment. Use this data to provide actionable insights and recommendations.
  • Roadmap Development: Develop and manage the strategic roadmap for the ServiceNow SPM platform, ensuring it evolves to meet the changing needs of the business.
  • Governance & Training: Establish and oversee governance standards for portfolio data and processes. Develop and deliver training programs to empower users and ensure consistent platform usage.
Critical Qualifications
  • Bachelor’s degree in Business Administration, Engineering, Finance, Information Technology, or a related field.
  • 3+ years of experience in a role related to business strategy, strategic planning, or portfolio management.
  • 3+ years of hands‑on experience with the ServiceNow platform
  • Proven ability to lead cross-functional initiatives and influence senior-level leadership and stakeholders.
  • Deep understanding of portfolio management methodologies (e.g., PPM, Agile portfolio management).
  • Strong analytical, problem-solving, and strategic-thinking skills with a high attention to detail.
  • Excellent communication, presentation, and interpersonal skills.
Preferred Qualifications
  • Experience with ServiceNow specifically with the Strategic Portfolio Management (SPM) module
  • 2 to 3 years of recent work experience supporting and managing IT or Technology Services projects and design initiatives within a large, customer‑first environment
  • Design Thinking and Agile tools (i.e. Confluence, Jira, Miro) experience is an asset
  • Telecommunications experience, IT, Technology, Finance, or exposure to a variety of strategic roles
  • Excellent project management and change management skills
  • Experience translating concepts into capability, resource, and product/service requirements
  • Involved in large-scale transformational projects and operations as an analyst/developer/project manager
  • Valued for executing cutting‑edge projects with technology components in a complex, matrixed environment
  • Experience leading workshops, whiteboard discussions, technology roadmaps, and customer consultations
  • Certifications in project or portfolio management (e.g. PMP, SAFe).
  • Bilingualism is an asset (English and French)

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

For work arrangements that are ‘Hybrid’, successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work‑life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you’ll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well‑being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

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