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Supervisor, Custodial Maintenance (Midnights) - 2 Positions

POSITION SUMMARY

Under the direction of the Manager, Parking Operations and Maintenance, and in collaboration with other departments, the Supervisor provides day-to-day front-line supervision and direction of field staff engaged in the consistent delivery of high-quality maintenance and ambassadorial services in support of operational excellence and an exceptional Green P customer experience.

RESPONSIBILITIES

Staff Scheduling and Allocation

• Effective planning, preparation, assignment, ongoing adjustment, and time-tracking of daily work shift schedules for Custodial Maintenance and Ambassadorial staff.
• Provision of field supervision, technical support, and oversight in the conduct of staff duties.

Supervision and Employee Relations

Facilities Supervision

QUALIFICATIONS :

About the Toronto Parking Authority

Toronto Parking Authority (TPA) is the largest municipal parking operator in North America, third largest bike share operator and largest operator of municipally owned EV charging in Canada. At the Toronto Parking Authority, we aspire to create a seamless customer experience that delivers on choice, ease, and speed through the City. We are proud to be a major strategic asset for the City in supporting Toronto’s Mobility goals. Our advancements, such as enhancements to the Green P app, the expansion of Bike Share Toronto and establishment of a new systems operating centre reflect our commitment to innovation and service excellence.

Join us in Driving (and Riding and Charging) Last Mile Mobility

We recognize that our people are how we make this happen. It’s why we have a company culture that values safety, respect and integrity. We strive to be a great place to work : As an employee, you’ll experience professional and organizational growth within a collaborative environment where all our efforts are aligned : to deliver on our vision to become the world’s best provider of sustainable parking, bike share and last mile mobility.

Come and experience what it’s like to work at TPA, where our Rules of the Road guide us : We will win and celebrate as a team; We are passionate about our customers and stakeholders; We will set targets, keep score and win; We will act with a sense of urgency; and We will be respectful, courteous, and accountable.

We are growing. We are mobility. We are TPA.

About the Application Process

As employees we all share in maintaining a safe environment for customers and visitors and a safe work environment for TPA employees. This environment always promotes and exemplifies our Core Values of Safety Always, Respect and Value Differences, and Act with Integrity.

TPA is committed to equity, diversity, anti-racism and inclusion in the delivery of its services and workplaces. TPA is committed to fostering a diverse workforce that is representative of the community it serves at all levels of the organization, and supports an inclusive environment. TPA welcomes applications from members of groups with historical or current barriers to equity, including but not limited to Black and racialized groups, women, Indigenous peoples, persons with disabilities, people from the LGBTQ(IA2S+) community, and others with the skills and knowledge to productively engage with diverse communities. We seek to maintain our commitment to excellence and recognize that increasing the diversity of our employees supports this objective. We are dedicated to equal opportunity.

TPA encourages applications from all qualified applicants and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodation for disability during any stage of the recruitment process, please notify Human Resources.

TPA has an Employment of Relatives Policy which controls relatives of current employees from being hired, assigned, transferred or promoted into positions where there is a conflict of interest due to relationship. Should you be selected for an interview, you will be asked to disclose the name, relationship and position of any relative who is a current TPA employee.

We thank all applicants; however, only those selected for an interview will be contacted.

Will you be able to reliably commute to Toronto, ON for this job?

Are you legally entitled to work in Canada and in the job for which you are applying at the Toronto Parking Authority?

To be legally entitled to work in Canada, you must have a valid Social Insurance Number (SIN). If your SIN begins with a "9", you must also have a valid work or study permit that allows you to work for the Toronto Parking Authority in the type of work for which you are applying.

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